BUG On Mobile Menu After Latest Helix Upgrade - Question | JoomShaper

BUG On Mobile Menu After Latest Helix Upgrade

Laurent

Laurent

Helix Framework 1 year ago

Hi,

I have updated Helix on many websites and I have found something very problematic.

  1. the burger menu is not centered vertically anymore https://www.screenpresso.com/fr/cloud/ngHjg/ => previously was OK.
  2. the mobile menu css has been destroyed (wrong background, item font color, etc...) : https://www.screenpresso.com/fr/cloud/90HM/

Why?

Thanks L.

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48 Answers
Laurent
Laurent
Accepted Answer
10 months ago #118348

seems to be ok now. the custom css is not overwritten by default templates settings.

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R
Rein
Accepted Answer
1 year ago #108467

Hi Laurent,

I can conform this issue. I found the same issues on my websites with the mobile menu after the css option was added in Helix Ultimate 2.0.12. Part of the wrong color could be solved by switching compile scss to css on, then save and then switch it off again. However other problems you mention in styling need overhauling existing custom.css because the "new" offcanvas styling is added by Helix Framework with !important which overrides all existing css already in custom.css. In my case I have to screen and correct this site by site which is unexpected and very inconvenient. So for now I switched back to Helix Ultimate 2.0.11 to avoid these issues and hope it will be reviewed and fixed in a the next release.

Regards,

Rein

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Laurent
Laurent
Accepted Answer
1 year ago #108470

a page builder or a framework is supposed to save time for websites creator. When you have hundred websites, this is not acceptable to connect one by one on each website to apply new settings. normally those kind of updates have to be seamless.

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Laurent
Laurent
Accepted Answer
1 year ago #108537

@joomshaper team : are you able to correct the issue quickly or do I need to reinstall previous helix version?

because I have a lot of websites impacted and I do not have time to update them one by one.

this is critical for our business if you updates break our work.

please advice.

thanks L.

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Laurent
Laurent
Accepted Answer
1 year ago #108543

where can I download previous version of helix?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #108550

Hi,

where can I download previous version of helix?

@Laurent Maybe from your laptop. Sorry but I cannot believe that you do not keep Joomla extensions / templates , in particular if you are involved in web development professionally, not as weekend hobby.

If you deleted that file by mistake (happends) >> https://ufile.io/ee9psmu6 (7 days)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #108552

@Rein

Can you create website backup on test domain (or send us backup), where we our developer can check the issue, and fix in HU 2.0.13 update. I think it's a good way to solve the problem for all users.

On my private websites, I didn't have that problem, so I guess it happends in specific conditions.

Big Thanks.

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Laurent
Laurent
Accepted Answer
1 year ago #108628

@Paul Frankowski : of course I have a backup of all previous version but I recognize for this one I forgot. thanks for sharing.

what do you plan to do to correct this bug? has been identified?

I can provide a website also If you need?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #108653

Yes, please - full backup (.zip) can be without sensitive images, videos and pdf files, all we need is website with bug that we can test & investigate.

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Laurent
Laurent
Accepted Answer
1 year ago #108662

ok done. you will find all the infos inside Hidden Content area. please note that the website I have provided has been updated to latest helix version. I let you do a downgrade if you want to compare and see the issue.

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D
Dominik
Accepted Answer
1 year ago #108665

Hi there

I have the same issue (Post: https://www.joomshaper.com/forum/question/23101). Unfortunately, Rashida's suggested solution doesn't really work.

Domi

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Laurent
Laurent
Accepted Answer
1 year ago #108666

I'm not the only one ;-)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #108710

@Dominik - she made small mistake must be "grid" not "block" here

#sp-header #offcanvas-toggler.offcanvas, #sp-header #offcanvas-toggler.mega {
  display: grid !important;
}

I fixed that on your two websites.


@Laurent - big thanks, on Monday I will share with developer

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Laurent
Laurent
Accepted Answer
1 year ago #108714

ok thanks Paul

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Laurent
Laurent
Accepted Answer
1 year ago #109054

any feeback from dev team?

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D
Dominik
Accepted Answer
1 year ago #109056

I made a downgrade to helix ultimate template 2.0.11 (it works perfect) and wait for the next update...

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Laurent
Laurent
Accepted Answer
1 year ago #109058

yes, I did too. but this does not explain the problem and If the problem has been identified by dev team.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #109063

Yes, I saw that team is already working at this.

Tip for today is:

in Helix Options > Advanced > SCSS > Compile SCSS > CSS : OFF - make changes in colors > SAVE and then turn it ON

In most cases it helped.

CSS compression for changes time must disabled

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Laurent
Laurent
Accepted Answer
1 year ago #109065

I did, but same problem.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #109066

So if you don't want to use Custom CSS - that is very simple, we both have to wait for HU 2.0.13.

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Laurent
Laurent
Accepted Answer
1 year ago #109067

OK no problem. do you know approximatively when it will be released?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #109073

This month - probably.

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Laurent
Laurent
Accepted Answer
1 year ago #109074

ok thanks

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L
Lucy
Accepted Answer
1 year ago #109313

I usually backup a site and then update Helix directly through the Joomla updater. A client added a blog post today before I notice the issue with the disappearing burger menu and mobile menu transparency (only on my iPhone). I tried the fixes and nothing works. If I load the backup, he loses his blog post. Can somebody attach a link to Helix 2.0.11?

I've learned my lesson and will start downloading copies to my laptop.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #109314

Look up, I gave link few days back.

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L
Lucy
Accepted Answer
1 year ago #109315

Well shit. I skimmed over it. Sorry about that. Thank you.

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MF
Mervyn Futter
Accepted Answer
1 year ago #109318

The burger menu is not showing on a white background and the mobile backgrounds are transparent on IPhone. Can any one tell me how to fix this please?

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PG
Phillip Gailinas
Accepted Answer
1 year ago #109422

I used this code in the HU-2.0.12 Custom CSS while I wait for HU-2.0.13 to provide fix:

.burger-icon > span {background-color: black !important;}

.offcanvas-menu {background-color: white !important;}

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MF
Mervyn Futter
Accepted Answer
1 year ago #109425

Hi Phillip Thank you so much, This has solved my problem. It only seemed to be on Iphone and Safari. That is so very helpful, thank you my friend.

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Laurent
Laurent
Accepted Answer
1 year ago #110335

any news about next helix release to correct this issue?

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Laurent
Laurent
Accepted Answer
1 year ago #110878

any news about next helix release to correct this issue?

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Laurent
Laurent
Accepted Answer
1 year ago #111066

any update about next helix release?

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SY
SUTIMA YODSRI
Accepted Answer
1 year ago #111068

I wanna adjust size header of menu in smartphone too.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #111156

@Laurent - no I also wait :/ so don't write every two days "Is it already?", if it would be you will see in Blog!


@SUTIMA - in HU 2.0.12 you have two options, via Template Options

info_828_2023.png

OR via Custom CSS

@media screen and (max-width: 680px) {
#sp-header {height: 60px !important;}
}
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Laurent
Laurent
Accepted Answer
1 year ago #111158

@paul : ok no problem.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #111176

We have that saying:

Simply stomping in front of the store doesn't always help speed up the queue of people waiting to enter.

But I stand with you @Laurent. Let us be of good cheer.

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Laurent
Laurent
Accepted Answer
1 year ago #111177

;-)

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SY
SUTIMA YODSRI
Accepted Answer
1 year ago #111229

thank you. Custom CSS is perfect.

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Laurent
Laurent
Accepted Answer
1 year ago #113616

sorry I'm asking again but a couple of days/weeks left and no news about helix 2.0.13 to fix this bug.

any update when it will be released?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #113618

I also wait, sorry. I wish to have good news faster.

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Laurent
Laurent
Accepted Answer
1 year ago #113621

ok thanks for your feedback

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Laurent
Laurent
Accepted Answer
10 months ago #117823

any news about helix 2.0.13 update?

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Laurent
Laurent
Accepted Answer
10 months ago #118052

Hi,

I have upgraded one website (for testing purpose) to helix version 2.0.13 and css bugs are always there.

example below :

Before update : https://www.screenpresso.com/fr/cloud/QErtg/

After update : https://www.screenpresso.com/fr/cloud/GEoP/

the burger menu is not centered vertically anymore the logo top padding is not the same as defined in my css rules etc...

Why?

Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #118070

I think it's problem with Mobile header height, as well.

info_1169_2023.jpg

Anyway, probably it can be fixed just from Template Options..

But I need to get access to website admin, to tell more, otherwise ... a long conversation in the fog awaits us.

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Laurent
Laurent
Accepted Answer
10 months ago #118074

Yes I know how to fix it. but the problem is : I have tons of website (and I'm sure I'm not alone), so If I update to helix 2.0.13 on all websites, this update will be seamless or not? because I do not want to connect to all websites one by one to correct the css if the update destroy all the css.

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Laurent
Laurent
Accepted Answer
10 months ago #118147

so is it normal?

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Pavel
Pavel
Accepted Answer
10 months ago #118167

Hi Paul.

This can be understood, although it is harshly encoded and has no settings.

But this is outside my understanding.

I think this should be removed from the template.

Each time I have to write a fix

@media (max-width: 992px) {
    #sp-header {
        height: 60px !important;
    }
}
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Laurent
Laurent
Accepted Answer
10 months ago #118168

+1 with @Pavel

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