Hi

Thanks for contacting us. Could you please give me that youtube video again? It does not work right now.

-Regards.

https://youtu.be/oyE8eQy_mx4

Hi

It is working on my end. Please save it properly, then log in your site. Clear your browser cache deeply then check again.

After clearing my cookies and testing it in four browsers: Microsoft Edge Google Grome Opera FireFox

The result is the same as in my video. I. As I understand it, by chance, such an error could not suddenly arise. Check your cookies. Because it doesn't work. at the same time, in other templates, this all works fine as in the original core of Joomla.

Of course, I can not give a damn and use a different template, but how I would like what is stated here ...

Basically no problem... I can kill cookies every day and reconfigure my account... And tell me one thing... Why other templates from "you" (joomshaper) work without destroying cookies... and without problems. And in general, why are cookies frightened, if I unwrapped YOUR Quickstart three minutes ago and this parameter does not work. Where can cookies come from? First system start and parameter enable.

To tell the truth and in fact. I'm already thinking about not using this pattern and looking for an alternative. After all, I just tried. And what will happen when I "pull" a working business on him? It will be ... trouble !!!

Just tried clearing the cache from the Control Panel and... guess...

Does not work. Writing videos for you again? Clear cache again? Clear cache admin panel? Reinstall the server?

I think that this template is VERY crude and not finalized. Apparently it works only on the computer (on the server) of the developer.

It's a pity ...

Sorry for this inconvenience. Could you please give me your super admin access so that I can check?

There is access

Do you have backup? Should I enable offline mode?

I have a backup

I cant access your site. Could you please check? Its loading loading.

It is important that there is no "space" at the end of the user and password. The account is working. I checked

Access to the site with the account I specified was checked from the French server (this is a different country where the server is located), everything works.

Coming soon functions are working on my end

https://prnt.sc/QHZBMw1fMyrl

I'm sorry, I'm talking to you through google translator, maybe you don't understand or I don't understand???

The fact that you put the picture I showed on the "coming soon" page is almost a good trick. And where is the text about the reason for closing the site. Forgot to write? Or photoshop not working? And if I change the picture, or the text... will it definitely change or will I have to write letters to you and wait for two weeks? As it did not work, it does not work. Just return the standard Joomla functionality. Don't break the CORE.

I NEED THE DEFAULT MATRIX FROM JUMLA ... NOT YOUR HACKS, but the default behavior of the page. And if tomorrow I want to change one page to another ..... I want to see the result and not write to YOU to change the picture for me. If YOU broke this functionality .... remove it from the admin template, I will see it and understand that Joomla is killed.

Do you really understand what I'm talking about? Look at this functionality in standard Joomla.

Why do you think your users are idiots or less professional than you? Indeed, before writing to you, I had already tried all my experience and knowledge, and the story that my cookies are not cleared or that I need to clear the cache is just a spit in the face.

Instead of the standard functionality of Joomla, you slip the page "Coming soon" and you definitely think that this is correct? I don't need a page NOT ... "Coming soon" I need a page (standard from Joomla core) Offline. What am I not understanding?

My question is how many more standard kernel functions have YOU hacked? How many percent did you kill Jumla. And if there is an opportunity, tell me how much the system is destroyed?

I have nothing better to do than make videos for you... But I'll still record another one. So that you understand that I'm not very happy that it works for you, but I don't.

I have been a programmer and system administrator since 1997. You "shoe me in slippers" talking about what works for you and something is wrong with me.

I can confirm to you the fact that it is YOUR template that kills Joomla.

Shoot a video for you, or you will understand without spending my time that your template will slip instead of the Offline page Coming soon.

How else can you explain this fact? I myself can slip the picture wherever I want. But I want the standard functions to work.

Just complete TRASH, why are you breaking the CORE? You understand that the TEMPLATE is an ADD-ON, that is, OVER the core, and not instead of the core.

There is a simple solution - Claim this template kills Joomla's CORE and doesn't work. I understand and find an alternative.

I'll give you another problem: Clear cache - doesn't work. Hide generator - does not work (constantly shows the source of the Helix Ultimate generator) I think that there are still a LOT of problems, but so far I have seen what I wrote.

Do you think it is worth building a BUSINESS on your template?

Just look at your screenshot, and if you know Joomla, YOU will realize that you are showing an OFFLINE page and a COMING SOON page...

https://youtu.be/UG4rEbXLn6s

I think this issue is related to yours

https://archive.joomshaper.com/forums/template-changes-will-not-save