I had the free version when I installed the PRO version, the component does not work anymore, a blank page appears in the component menu, only the PAGE and category options appear
Staff replied
SP Page Builder
Problema de instalacao
5 replies
Ofi Khan Staff
Hello Thiago Fernandes
Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur
Best regards
Thiago Fernandes Asked this
Hello Khan
When I enter the component, version 4, this blank page appears
Ofi Khan Staff
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Thiago Fernandes Asked this
I give you the info in hidden content
Ofi Khan Staff
Apology for the delay. I have checked the site. It works with Cassiopeia template. It looks like the template is conflicting with SP Page Builder. Please contact your template provider about it.
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