Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access via hidden conent area? I will check & get back to you soon.

-Thanks

Hi Toufiq,

here the access data.

regards

If you want to use the Parallax then you have to use it inside the row settings instead of column settings. Please check now. Thanks

Hi Toufiq,

it does not look good...

The picture is enlarged and does not correspond to how it is displayed on the desktop. The parallax efect can now be seen.

thats desktop view, ist OK!

Here's what it looks like on the iPad and iPhone. iPad landscape view, the backend picture ist enlarged!

iPad portrait view, the backend picture ist enlarged!

Can you check that again?

Thank you

Please check again. Thanks

In the landscape view, the background disappears as soon as I scroll.

The background does not appear in portrait mode.

Hi, Do you have any news about this?

regards

Can you share a screencast video? Thanks

Hi, here you can find the requested videos. One for the iPad and one for the iPhone.

let me know if you need anything else.

regards

Both video is loading.....

https://prnt.sc/10m9w9j

I try to save it with Vimeo or do you have another idea.

Parallax background works only cover background. Please check now and let me know.

-Thanks

Now e does not go away. However, it is much too big.

Hi, Your image height is 706px that's why it displayed large. Thanks