Solved Templates

Finion Quickstart

Asked by coconutguy 3 years ago Last activity 3 years ago

Hi Support,

Just thought I'd let you know that Finion Quickstart (j4) has a problem with its Joomla update. When I try to update it, it shows the error below:
https://pasteboard.co/gBtHhaLuOmzl.jpg

I've tried the install 2x now.
Thank you.

Accepted answer

Marked as the solution
Rashida Rahman Staff
3 years ago

Sorry again for the delay.

We will cover release PHP specific update for each Helix ultimate and Helix3 based templates soon.

Best Regards

5 more replies

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Rashida Rahman Staff
3 years ago

Hi there!

Sorry for your experience.

Would you please let me know which PHP version you are using, there?

Best Regards

coconutguy Asked this
3 years ago

Hi Rashida, it's 8.1.13.
Thx

Rashida Rahman Staff
3 years ago

Hi there!

Thanks for letting me know.

The finion template is not compatible with PHP 8.1 yet, it will get the compatibility soon. You may try with PHP 7.4 for now.

And we are on the way of bringing the PHP updating plan live. Here you will see some blogs about it:

https://www.joomshaper.com/blog/releases-updates

Best Regards

coconutguy Asked this
3 years ago

Ah, I see. Not a good advise to go back on PHP7.4 though at this time.

Well it does work fine so far I've not picked up any issues other than the joomla update.
I will await further updates then.

Thank you.
Regards,

Anthony Grinblat
3 years ago

DOES ANYONE HERE ACTUALLY PROVIDE REAL TECHNICAL SUPPORT???? I'VE BEEN GOING BACK AND FORTH FOR MORE THAN A MONTH AND NOT A SINGLE THING HAS BEEN RESOLOVED!!! ONLY MORE DAMAGE!!!! WHERE IS THE SUPPORT TEAM???

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