Hi

Thanks for contacting us. Its actually appears, your image is like this gray see the link below:

https://www.aziendabanca.it/images/ab-design/placeholder_osoig9.svg

See when I set another image it looks like this:

https://prnt.sc/m6KXXznTd0_H

And use this CSS to see the image correctly

img.sppb-element-lazy {
    filter: unset !important;
}

Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

-Regards.

Thank you for your reply. the issue is generated by Lazy Load option into SP Page Builder Configuration

That work fine on all webiste excluded errror.php

Regards

Emanuele

Then if possible turn off this option.

Hi, this option is important for SEO, and the issue regard only for error.php page, and work fine on all website.

So disable this option is not a good idea, and is important to find a fix.

I've tried to insert link below scripts but the result is the same:

I hope that you could to help me to resolve this bug. Regards. E.

Did you follow my instructions which I gave after your first comment?

Yes, but the images doesn't appear

Its actually appears, your image is like this gray see the link below:

https://www.aziendabanca.it/images/ab-design/placeholder_osoig9.svg

See when I set another image it looks like this:

https://prnt.sc/m6KXXznTd0_H

And use this CSS to see the image correctly

img.sppb-element-lazy {
    filter: unset !important;
}

Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

Did you insert any image on that link?

Hi, I didn't insert custom css code.

Isn't difficult: I've setup a placeholder image into lazyload option of sp pagebuilder component and in the error.php page the images doesn't switch to real image when appear on screen how happen in all page of website.

I think that need some js file that manage the switch already used by template in other pages.

Regards. E.

You can do it also, but I have this solution. You can use it.