No template page - Forum | JoomShaper
Awaiting an answer SP Page Builder

No template page

Asked by glenanPL 5 years ago Last activity 5 years ago

Hello,
I don't understand why on 2 identical hostings, in one case I can have access to the "template page" and in the other case not.<br />

  • The email and the key are filled in
  • Same version of joomla, sppage builder, php, etc..<br />
    <p>Do you have a solution?<br />
    Thanks in advance</p>

3 replies

Muntasir Sakib Staff

Hello there,

Which template are you using? Moreover, can you give me the screenshots of the exact problem that you are facing so that we can understand the exact query?

Thank you!

glenanPL Asked this

Hello and thank you for your answer.
I am using Helix Ultimate as a template for these different sites.
In the administration, when asking to use a page template, a window opens and lets the timer run continuously
Sincerely
PL

Muntasir Sakib Staff

Hello there,

The site is working completely fine at my end. Please, give me a videocast of the exact problem that you are facing.

Thank you!

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