Can Log Into Joomshaper.com, But Cannot Add/modify Websites There - Question | JoomShaper

Can Log Into Joomshaper.com, But Cannot Add/modify Websites There

G

Gregor

General 10 months ago

Hi, I can log into my acount ([email protected] / gkalinowski), but once there, I can neither add a website (although only 5/10 used) or modify an axisting website. Plus, I receive a "wrong license" error when on one of the mentioned websites, e. g. when trying to download another template. Please be so kind as to check my ayccount and restore (?) it so I can use it for my websites. Thank you in advance and best regards Gregor

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #118178

Hi there!

Sorry for your experience. The JoomShaper dashboard domain adding issue will be fixed soon.

However, did you mean you have enterred email and license key but still layout bundles are not available in your SP Page builder pro?

Please recheck and follow the steps carefully: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/how-to-tips#how-to-add-the-license-key-and-activate-pro-feature

Hope this help!

Best Regards

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