SP Page Builder 5 - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

SP Page Builder 5

Kurt Wündsch

Kurt Wündsch

SP Page Builder 2 years ago

After updating from version 4.0.11 to 5.0 I have the following problems:

  1. When saving some pages I get the error message :e.response.data.data is undefined -> Page is not saved. -> Changes are therefore not possible Test: Only importing the layout into a completely new SP Page Builder page solved the problem.

  2. I have massive problems when elements are moved with a negative margin for visual reasons. The underlying elements are no longer displayed.

Thanks for Help Kurt

0
9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #121673

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Can you share a screencast video about the full scenario?

-Thanks

0
Kurt Wündsch
Kurt Wündsch
Accepted Answer
2 years ago #121677

Can´t give you Super Admin to this Client. Sorry. Make a Akeeba Backup for you. Test Site Contact EN as exaple! Link in Hidden Content

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #121680

Please give me zip file instead of JPA file. Go to the configuration settings from the akeeba backup and change the JPA to ZIP. Thanks

0
Kurt Wündsch
Kurt Wündsch
Accepted Answer
2 years ago #121682

Now as *.zip for download.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #121713

Save worked fine both area.

https://prnt.sc/6a6rY5-BeHEp

https://prnt.sc/W4iJSSPBWJBM

But, Not clear your margin issue.

0
Kurt Wündsch
Kurt Wündsch
Accepted Answer
2 years ago #121716

Check site "Contact EN" in Backend Editor.

I get "e.response.data.data is undefined"

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #121720

Please download this package and check.

0
Kurt Wündsch
Kurt Wündsch
Accepted Answer
2 years ago #121811

Hi Toufiq!

Now it works fine. Thanks Rgds Kurt

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #121862

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

0