the front end in SP Page Builder 5.0 is empty/blank
Awaiting an answer
SP Page Builder
sp Page Builder 5
Asked by martin
3 years ago
Last activity 3 years ago
15 replies
Rashida Rahman Staff
Hi there!
Sorry to hear that.
Please make sure you have checked and fulfilled all the technical requirements.
https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements
Which PHP version you are using there?
Best Regards
martin Asked this
php 8
martin Asked this
i have the update also on another hoster tester - unfortunately the same problem - no frontend editor ( only header and footer are visible' )
martin Asked this
i have updated 5.03 in my test site. and have found 2 errors so far.
when i create a background image, it is not displayed.
and the frontenditor is also not displayed. (still not)
Paul Frankowski Senior Staff
Martin, If I may...
http://214692.webhosting49.1blu.de/images/2023/06/05/consulting-background-right.f0e614a2.svg
file doesn't exist and that image you used as bg image, maybe you deleted it. Please upload .svg file again, this time do NOT use any extra dot (.) inside filename. This is not recomended in any CMS !
Just use "consulting-background-right.svg" and reselect again in Section Option.
martin Asked this
Ok, the name was bad, but I played around with other formats and names like ...... don't work either.
martin Asked this
3 years ago
· edited
Ok, the name was bad, but I played around with other formats and names like ...... don't work either.
Also, the image exists, it is displayed as an image underneath. Ok, the name was bad, but I played around with other formats and names like ...... don't work either.
Also, the image exists, it is displayed as an image underneath
now i ve change the image https://prnt.sc/dCQ-mfSzQkZR
but in frontent is still background-image: url(/images/2023/06/05/consulting-background-right.f0e614a2.svg);
martin Asked this
Hi guys
Too bad you do not take the problem seriously. I always have no answer.
The frontend editor does not work, here I have shown it in the clip.
I remember when SBP4 came out, the problem was before.
http://mactoo.de/Auf.mp4
Paul Frankowski Senior Staff
3 years ago
· edited
- Probably you used Production mode in SPPB Options and you forgot to clear cache there, that's why old styles are used. Please check it.
- And do NOT edit that same page using front and back-end editor at the same time! If you made changes in back-end save them, and close editor - then you can enable front-end editor! I hope you understand why.
martin Asked this
3 years ago
· edited
hi paul,
thanks for the answer. i have tried everything, it is not displayed.
now i installed the fresh version "investa" on the testserver. everything works.
only with the update - version it does not work...
i hope for your support
Paul Frankowski Senior Staff
Sometimes even if it sounds weird, you have to:
- create a new Row
- move there all addons from orginal row
- then set Row Options > background etc.
- and delete old "orginal" row.
martin Asked this
i think you misunderstood me. it's not about the background image.
but about the front end editor
look at the new clip http://mactoo.de/a1.mp4
Paul Frankowski Senior Staff
Lets wait for tomorrow update 5.0.7
if will not help, create me a NEW working access to Admin area.
martin Asked this
am really surprised and little angry, the same problem I had called you 2 weeks ago. not happened and it is presented as if it were your own fault
the problem is still there.
meanwhile i use 508 also on the live site. the backend editor is really nice
martin Asked this
Sorry Paul, I just read your last post and thought you had stopped replying.
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