Page Buklder don't save anithing - Forum | JoomShaper
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Page Buklder don't save anithing

Asked by Ivan 3 years ago Last activity 3 years ago

I installed the latest version of page bulder and it doesn't save anything. Cannot create new pages. I went back to version 3.8 and it works perfect. What I can do?

when I create new pages or update the language they are not displayed in the system, but are seen in the database.

When I install new languages it doesn't show them or when a change is made it doesn't show up. But it is registered in the database

Accepted answer

Marked as the solution
Toufiq Senior Staff

Please check now. I have added this code inside the .htaccess file. It occurred for the server caching problem.

# DISABLE CACHING 
<IfModule mod_headers.c>    
Header set Cache-Control "no-cache, no-store, must-revalidate"  
Header set Pragma "no-cache"    
Header set Expires 0 
</IfModule> 

7 more replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Create an staging site before provide me the access.

https://www.joomshaper.com/forum/question/24518

-Thanks

Ivan Asked this

Hello,

I couldn't answer before. I updated joomla and pagebulder. New pages or editions to already created ones are not saved.

Also, you can't change the options.

You submitted the credentials of a test site.

Thank you

Toufiq Senior Staff

Please provide me the super administrator access. I want to check your site on my localhost. Thanks

Toufiq Senior Staff

Updated PHP 8.1 version. Please check now. Thanks

Ivan Asked this

Unfortunately it doesn't work correctly on my server. Only version 3.8 works fine.
I will have to work with version 3.8. Cannot work on latest version of SP pagebuilder

Toufiq Senior Staff

It's your own decision. I can't interfere. But, I would recommend you to use the Page Builder 5. Thank you

Ivan Asked this

Yes, but it is impossible to use on my site https://joomla4.graffito.cl/. I make a change and it is not reflected. I have tried on mac and windows. It seems to be something with a cache, the changes are reflected days later.

It works on your server, but not on mine. I had to use version 3.8 as an emergency.

What configuration is causing the error? You show me in the video, it is your server, not mine.

Greetings

Toufiq Senior Staff

I have shared your issue to our developer team. Allow me more time. Thanks

Toufiq Senior Staff

Just let me know do you use any caching service on your server or on your SSL settings? Thanks

Ivan Asked this

No, nothing activated from cache

Toufiq Senior Staff

Developer team is checking & can you give me the cpanel access? Thanks

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