Page Buklder Don't Save Anithing - Question | JoomShaper
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Page Buklder Don't Save Anithing

I

Ivan

SP Page Builder 2 years ago

I installed the latest version of page bulder and it doesn't save anything. Cannot create new pages. I went back to version 3.8 and it works perfect. What I can do?

when I create new pages or update the language they are not displayed in the system, but are seen in the database.

When I install new languages it doesn't show them or when a change is made it doesn't show up. But it is registered in the database

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17 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #130708

Please check now. I have added this code inside the .htaccess file. It occurred for the server caching problem.

# DISABLE CACHING 
<IfModule mod_headers.c>    
Header set Cache-Control "no-cache, no-store, must-revalidate"  
Header set Pragma "no-cache"    
Header set Expires 0 
</IfModule> 
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123603

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Create an staging site before provide me the access.

https://www.joomshaper.com/forum/question/24518

-Thanks

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I
Ivan
Accepted Answer
2 years ago #128740

Hello,

I couldn't answer before. I updated joomla and pagebulder. New pages or editions to already created ones are not saved.

Also, you can't change the options.

You submitted the credentials of a test site.

Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #128767

Please provide me the super administrator access. I want to check your site on my localhost. Thanks

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I
Ivan
Accepted Answer
2 years ago #128996

ready!. Now the user has full permissions

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #129031

I have checked it localhost and tesitng server. It works fine in both area.

https://drive.google.com/file/d/1tub4hHBl6PG8BqMg_jma5otKkwNyCytA/view

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I
Ivan
Accepted Answer
2 years ago #129115

Hello. Thanks for the reply. But in my environment it doesn't work. I see that on your server you have php 7.4. I am in a php 8.1 environment. What is wrong?

https://drive.google.com/file/d/16UgmHCdX6wXxrQ9V6pGlyYOnpCA07Dg2/view?usp=sharing

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #129197

Updated PHP 8.1 version. Please check now. Thanks

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I
Ivan
Accepted Answer
2 years ago #129283

Unfortunately it doesn't work correctly on my server. Only version 3.8 works fine. I will have to work with version 3.8. Cannot work on latest version of SP pagebuilder

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #129323

It's your own decision. I can't interfere. But, I would recommend you to use the Page Builder 5. Thank you

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I
Ivan
Accepted Answer
2 years ago #129559

Yes, but it is impossible to use on my site https://joomla4.graffito.cl/. I make a change and it is not reflected. I have tried on mac and windows. It seems to be something with a cache, the changes are reflected days later.

It works on your server, but not on mine. I had to use version 3.8 as an emergency.

What configuration is causing the error? You show me in the video, it is your server, not mine.

Greetings

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #129613

I have shared your issue to our developer team. Allow me more time. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #129789

Just let me know do you use any caching service on your server or on your SSL settings? Thanks

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I
Ivan
Accepted Answer
2 years ago #129879

No, nothing activated from cache

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #130031

Developer team is checking & can you give me the cpanel access? Thanks

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I
Ivan
Accepted Answer
2 years ago #130826

Now it works!

Thank you very much for the help

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #130920

You are most welcome. Please close the forum post by accepting forum post.

Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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