Issue With Portrait Views On Tablets And Landscape Mobile With SP Page Builder 5 - How To Fix? - Question | JoomShaper
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Issue With Portrait Views On Tablets And Landscape Mobile With SP Page Builder 5 - How To Fix?

Trekant Media SL

Trekant Media SL

SP Page Builder 2 years ago

I've noticed a bug that I can't seem to fix. I found that the portrait view of the tablet takes on the size of larger screens and I can't customize the elements to fit the tablet screens.

The mobile view is perfect in portrait, as well as the big screen and laptop view, and the tablet landscape view as well. But it is not the same for the vertical tablet view nor in vertical mobiles.

I've tried checking the template layouts, SP Page Builder section options and many other places but haven't found a solution.

I have also created custom item components for each screen size but the bug still exists.

I would greatly appreciate any information that could help me troubleshoot this issue.

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9 Answers
Trekant Media SL
Trekant Media SL
Accepted Answer
2 years ago #123409

Seeing how the template behaves, I think the error may be from SP Page Builder 5

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #123521

Hello Trekant Media SL

Apology for the inconvenience. Please share the issue page to check it.

Best regards

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Trekant Media SL
Trekant Media SL
Accepted Answer
2 years ago #124109

Could you see what's going on? Thank you

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Trekant Media SL
Trekant Media SL
Accepted Answer
2 years ago #123639

Updated hidden content. Thanks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #124288

Please share the issue page to check.

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Trekant Media SL
Trekant Media SL
Accepted Answer
2 years ago #124296

I'll pass it to you through private content. Thanks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #124314

On Tablet Lanscape, the screen size is obviously bigger and it will not be same as in Potrait. It is showing normally as it should.

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Trekant Media SL
Trekant Media SL
Accepted Answer
2 years ago #124333

But how can the vertical tablet size module look the same size as the FullHD screen module? I have set different sizes.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #127389

You might need Custom CSS if you want to adjust precisely.

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