Need Help!
Paul Srch
I'm trying to use the Raw HTML feature to add an iframe to a page. I can enter the iframe code but when I save it, the code is stripped out of the page.
I have submitted a support request, and your automated response told me to check the "page type." I could not find the page type option in anywhere, and asked where it was. I was told to... check the page type, since I was having trouble checking the page type.
I have spoken with a support person named Anne, who did not know the product well enough to tell me where I could find the "page type". She suggested that I submit a support request here, which I am doing. However, I imagine I'll be told to "check the page type" again, which seems to be the default response. Let me restate it: there is no such field that I can find.
All I want to do is to embed an iframe into a page being built with SP Page Builder Pro version 5.0.3. Here is the code for the iframe:
<iframe src='https://book.threecatsmarketing.com/portal-embed#/customer/marketing-consultation' style="width: 100vw; height: 75vh;" title="Schedule a Marketing Consultation"> </iframe>
Toufiq
Accepted AnswerHi there,
I appreciate you reaching out. I sincerely apologize for this oversight. I have checked with the 5.0.4 version and it works fine.
-Thanks
Jochen Behl
Accepted AnswerHi Paul,
i think this will not work, not really sure but in Raw HTML only html be allowed. in SP Page Builder Pro version 5.0.3 the raw html doesn't seem to run so smoothly
But your <iframe> in a module and load this in sppb...
greets jo.
Paul Srch
Accepted AnswerThanks. Just so I know for the future, where can I find the "page type" which I'm asked for?
Paul Srch
Accepted AnswerWhen I ask a question using the Ask a Question button, this is the kind of response I get:
It sounds like you are having an issue with the Raw HTML addon in SP Page Builder Pro 5.0.3. To resolve this issue, please follow the steps below:
Go to the Joomla admin panel and navigate to Components > SP Page Builder > Pages. Check the page for the home page and make sure it is set to the correct page type. If the page type is incorrect, select the correct type and save the changes. Check the page again to see if the message is now gone. If the message
As you see, it says to "Go to the Joomla admin panel and navigate to Components > SP Page Builder > Pages. Then Check the page for the home page and make sure it is set to the correct page type.
But I can't find anywhere it says "page type" - what I'm asking is, where is that, so I can check it?
Paul Srch
Accepted AnswerAlso, I've just noticed something. I've updated to PB Pro 5.0.5. In the heading module, it doesn't matter what I set the font size to - it uses the one set in the template's typography settings.
Paul Srch
Accepted AnswerAlso, I'm having trouble with overrides. For example, in the blue block immediately after the top image section, I set the font color to #ffffff. The icons work, and are white, but the text color isn't. This is a header addon/
Toufiq
Accepted AnswerHeading addon is overrided inside your template directory. That's why occurred this type of problem. Thanks
Paul Srch
Accepted AnswerWhat's interesting - to me, anyway - is that the template is based on Helix 2.0.13, which is where the default typography and so on are set. I would have thought that SP Page Builder Pro would be able to override those with no problem.
Obviously, I'm missing something.
Paul Srch
Accepted AnswerNow I'm getting a error message:
Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."
Toufiq
Accepted AnswerOn this file location heading addon overrided.
public_html/templates/jb_dynamic4/sppagebuilder/addons
You should contact your template provider to make it compatible with the latest version of Page Builder.
Paul Srch
Accepted AnswerI'm probably just goting to find a different template - or maybe even start from scratch with a new installation of Joomla, Helox, and PageBuilder.
I really do appreceiate all the time and energy you've spent on this for me!