Cannot Access Image Gallery In Kidzy Theme - Question | JoomShaper
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Cannot Access Image Gallery In Kidzy Theme

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Ann

Template 2 years ago

Hi there. When trying to access the image gallery on Kidzy template I get this error: Property 'mime_type' of argument 'item' of event onFetchMediaItems has a wrong item. Valid: string

I have already installed fileinfo onto the server

Please assist

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10 Answers
A
Ann
Accepted Answer
2 years ago #125528

Hi there

Please can someone assist. Client is chasing me to go live with their site & this is the only thing holding me up

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #125746

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please check now.  

-Thanks

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A
Ann
Accepted Answer
2 years ago #125795

Hi Toufiq

I'm getting the same error so the problem has not been solved

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #125873

I have solved some waring of your site and you need to contact your hosting server provider to solve this issue.

https://prnt.sc/lPbJ19jh8UQD

-Thanks

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A
Ann
Accepted Answer
2 years ago #125899

Thanks. What exactly do I need to ask server admin to do? What is the problem?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #125904

Share the screenshot with them. Thanks

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A
Ann
Accepted Answer
2 years ago #126119

I sent the screenshot to server admin and they said that fileinfo is installed correctly and from a server point of view there is not much else we can check. The developers would need to provide assistance.

PLEASE ASSIST ME IN FIXING THIS PROBLEM WITH YOUR THEME

Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #126204

I just checked your site on my localhost and testing server. It works fine on both area.

https://prnt.sc/MJrvk5z5bPGA

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A
Ann
Accepted Answer
2 years ago #126292

What is causing the error on my server?

What are your server settings?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #126373

Just contact your hosting provider and tell them it works on this server.

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