Slideshow Not Showing Anymore After Update - Question | JoomShaper
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Slideshow Not Showing Anymore After Update

Maurice Molenaar

Maurice Molenaar

SP Page Builder 2 years ago

I have migrated a J3 website to J4. This website already was built with PageBuilder 3 and had the Aspasia template.

So I also have installed the latest Aspasia template and updated Helix3 to the latest version.

All went fine, but 1 thing: On top of the homepage there is the slider addon. This is not showing at all.

How can I fix it?

Please the the URL in the Hidden Content box.

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9 Answers
Robert
Robert
Accepted Answer
2 years ago #130863

Hi Maurice,

Had similar issue after updating SPPB. The slider on my homepage was set to HIDE in the responsive settings upon update completion. Take a look at those settings and see if that may be the issue.

Regards.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #130913

Hello Maurice Molenaar

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #131677

Apology for the inconvenience. I have fixed your issue. Please check your site.

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Maurice Molenaar
Maurice Molenaar
Accepted Answer
2 years ago #131203

Thank you Ofi,

Credentials are enclosed.

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Claire Haas
Claire Haas
Accepted Answer
2 years ago #132343

Hi,

I have the same problem. I have checked the responsive hidden settings and they are fine. How did you fix this issue please?

Kind regards Claire :-)

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Claire Haas
Claire Haas
Accepted Answer
2 years ago #132346

I found the fix here: https://www.joomshaper.com/forum/question/17145

Scroll down to find and do the following, then delete browser cookies:

Download the owl.carousel.min.js file and replace on this file location

templates/shaper_salon/js/

owl.carousel.min.js.zip

:-)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #132348

Hello Claire Haas

You got this. Now remove the credentials from this post. It is visible to the post owner.

Best regards

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Claire Haas
Claire Haas
Accepted Answer
2 years ago #132349

Thank you, I didn't realise that!!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #132391

You are welcome 😊

Please do not post sensitive information on other's post. This could be harmful for your site safety.

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