SP Page Builder Thumbnail Flashes Briefly Before Site Loads
martin
Hi there, I am using the SheFund template and one stragne thing that happens is when I access the website, the SPPage Builder thumbnail flashes for half a second before the site is seen. Is there a setting someplace I need to change or what can I do to resolve this?
Here's what's showing up for half a second https://mediagates.com/v2/images/joomshaper-thumbnail.jpg
Thanks.
Udo Graf
Accepted AnswerHi martin, what you see is an image which load as background: https://www.joomshaper.com/images/2017/11/10/real-time-frontend.jpg
It is the poster from background video. Please check the background video in Pagebuilder and you will find it.
Ofi Khan
Accepted AnswerHello martin
Apology for the inconvenience. Please share your administrator access and the issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Ofi Khan
Accepted AnswerIn which page, does the issue happen? Please share the issue page link to check it.
martin
Accepted AnswerHi, it happens on the home page www.mediagates.com/v2 it's a temp url. Once all is ready, then I will move it to it's own domain. When the home page loads, the SP Page builder page can be seen for less than a second. But only on the first viewing. I guess for the second time, the cache loads for user, so it loads fine.