Staff replied Templates

Issues with OneClip Template

Asked by Florian 3 years ago Last activity 3 years ago

Hi there,

i do have multiple issues with the OneClip Template. I just installed a new version without editing anything for support reasons. Is available by using v2.boxen-flo.de

Issue #1 - PHP8 not working
Right now PHP 8.0 is configured and the whole Frontend stops working. Issue is just "Unsupported operand types: string + int"

Issue #2 - Mobile responsible version not working
While trying to downgrade to PHP 7.4.2 i had an additional issue with the mobile responsible Template. Didn´t work at all.

Its not possibe to create a support user for you because Backend isn`t working at all - issue here is "Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin()"

But Downgrading to PHP 7.X is not a solution. Please support me with getting the Template up and running or refund my money. Thanks in Advance.

10 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
3 years ago

Hello Florian

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Florian Asked this
3 years ago

Credentials attached

Ofi Khan Staff
3 years ago

Please share your administrator link to check. Also, install SSL Certificate for your site and enable HTTPS.

Florian Asked this
3 years ago

See in hidden content. HTTPS with SSL enabled.

Ofi Khan Staff
3 years ago

Apology for the inconvenience. I have fixed your issue. Please check your site.

Florian Asked this
3 years ago

you didn't try to access mobile view

Ofi Khan Staff
3 years ago

I have fixed it. Please check now.

Florian Asked this
3 years ago

unfirtunately not 100% - menu is not responsible in mobile view. Would be great if you can do this too.

Rashida Rahman Staff
3 years ago · edited

Hi there!

Sorry for your experience.

I have added the following code in your custom CSS:

.offcanvas {
    visibility: visible;
}
.offcanvas-menu .offcanvas-inner .sp-module .sp-module-content > ul.nav.menu {
    flex-direction: column;
}
@media (max-width: 991px){
ul.sp-megamenu-parent.menu-fade.hidden-sm.hidden-xs {
    display: none;
}
}

The mobile header and menu view is now seems okay to me.

Please check and let me know.

Best Regards

Log in to reply.