Awaiting an answer SP Page Builder

Bug after updating to latest version on J4 / php 7.2

Asked by Nicolas Bussiere 3 years ago Last activity 3 years ago

Hello !

I have SP Page Builder PRO installed on J3, works fine. We updated to J4 and I was having an error message when trying to click on PAGES title. The frontend editor was working fine.

After buying and updating to latest version, SP PB pro does not work anymore, any menu item will rise an error.

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'toString')

Please open the browser console for more information!
TypeError: Cannot read properties of undefined (reading 'toString')
at er (bundle.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:311415)
at xs (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:527208)
at xl (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:584040)
at vu (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:573192)
at mu (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:573120)
at pu (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:572983)
at ru (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:569790)
at su (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:570179)
at Bi (vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:511054)
at vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2:567731
ua @ vendors.min.js?f3fc1b4efe6a9ab1733dc9e1ad0f7eb4:2

LINK : https://www.dev-eucalypso.com/beaulac2023/administrator/index.php?option=com_sppagebuilder&view=editor&tmpl=component

3 replies

Oldest first Newest first Most helpful
Paul Frankowski Senior Staff
3 years ago · edited

Hi Nicolas,

  1. PHP 7.2 is not supported (!) for last 3 years.
  2. Some older templates may not work with PHP 8.2 - please switch to PHP 8.1 or PHP 8.0.
  3. You have old template Radius_gymedge (made by RadiusTheme team) - we cannot support it, even if it's based on Helix3. Our Support Policy is clear about that.
Paul Frankowski Senior Staff
3 years ago · edited

In that case I can help you only with SPPB problems, but not template issues. As I saw I could open Pages for edit :)

info_1589_2023.jpg

Nicolas Bussiere Asked this
3 years ago

Thank you Paul. I guess PHP version was the issue. AND Chrome. Using FF, I have no issues at all. It's not new Chrome is in the way ... Bad Chrome.

Thank you again !

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