Staff replied Templates

In the Helix3 template, the menu on mobile devices does not work properly

Asked by Pio 3 years ago Last activity 2 years ago

1 reply

Ofi Khan Staff

Hello Pio

The offcanvas has been closed when I tried. Please check it again.

Best regards

Pio Asked this

Hi Ofi Khan,
I tried on three mobile devices, but I have the same problem, the submenu does not close.

Best regards
Pio

Ofi Khan Staff

Please be more specific. I have taken Google Chrome and Safari Browser on iPhone. It is working fine.

Pio Asked this

Hi Ofi Khan,
I use Android and Google as my browser.
On PC, if I resize the window until the offcanvas appears, I see the same problem.
In a previous ticket you told me that there was a java conflict, and that you had to check, but then I no longer knew the outcome of the check.

Best Regards
Pio

Ofi Khan Staff

Apology for the delayed response. Please update your browsers and then check again. It works on iOS. It should also work on Android OS.

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