In The Helix3 Template, The Menu On Mobile Devices does Not Work Properly - Question | JoomShaper
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In The Helix3 Template, The Menu On Mobile Devices does Not Work Properly

P

Pio

Template 2 years ago

Hello, when viewing the website www.tuttoperleaziende.com/csitalia on mobile devices, the submenu does not close when you click on the arrow https://prnt.sc/Ep9g60ld8j40 .

Best Regards Pio

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5 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133083

Hello Pio

The offcanvas has been closed when I tried. Please check it again.

Best regards

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P
Pio
Accepted Answer
2 years ago #133125

Hi Ofi Khan, I tried on three mobile devices, but I have the same problem, the submenu does not close.

Best regards Pio

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #133347

Please be more specific. I have taken Google Chrome and Safari Browser on iPhone. It is working fine.

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P
Pio
Accepted Answer
2 years ago #133384

Hi Ofi Khan, I use Android and Google as my browser. On PC, if I resize the window until the offcanvas appears, I see the same problem. In a previous ticket you told me that there was a java conflict, and that you had to check, but then I no longer knew the outcome of the check.

Best Regards Pio

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #140670

Apology for the delayed response. Please update your browsers and then check again. It works on iOS. It should also work on Android OS.

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