Bug On HTML Addon - Question | JoomShaper

Bug On HTML Addon

Laurent

Laurent

SP Page Builder 6 months ago

Hi

After migrating from SP page builder from v3.8.10 to 5.3.1, when I click on HTML addon then, his settings are not displayed. It is impossible to access HTML addon settings, there is no button.

the ony way to access ssettins is to use layers menu, see here : https://prnt.sc/dCqsAOKOix9Q

Could you please fix this ?

THanks L.

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44 Answers
Laurent
Laurent
Accepted Answer
6 months ago #133063

Also, another bug on HTML addon. on mobile views, it is impossible to remove these margins : https://prnt.sc/kSDcFDdnrtwD

How can I do ?

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Laurent
Laurent
Accepted Answer
6 months ago #133115

I have added credentials in Hidden Content area. also the page where you can see the problem.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133120

Hi Laurent ,

For sure you can change those setting using the backend editor, from there it works for sure, I use it every day.

I will correct your margin value in next minutes.

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Laurent
Laurent
Accepted Answer
6 months ago #133121

ok from backend editor works fine for sure.

but why accessing html addon settings does not work from the front-end?

sorry but this is not logic.

we can acess every addons settings from the front-end, and not html module? why? strange decision....

ok thanks for the margins.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133122

info_1645_2023.jpg

for 2nd Row used for Mobile view only, I made needed value correction in addon settings, and all is OK.


But I agree, it's hard to click to gear icon on front-end editor , but I could it after few tries. Yes, we have to correct that. In backend editor no problems.

info_1646_2023.jpg

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Laurent
Laurent
Accepted Answer
6 months ago #133124

ok thanks but from the front-end I am unable to see where you have done the modification. could you please share a full screen capture with arrow to show me wehre you have done these corrections?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133130

Look at my 2nd screenshot, it was from that addon > Settings > Style > Marge.

But maybe do that from back-end editor becuase it's really hard to click on Settings item if you are not a Flash.

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Laurent
Laurent
Accepted Answer
6 months ago #133131

ok understood for margins.

about addon settings access, you will correct this?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133134

I informed developer already.

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Laurent
Laurent
Accepted Answer
6 months ago #133140

ok many thanks. should I leave this ticket opened or not?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133142

As you wish. On one hand settings were corrected, but on other hand -- it's hard to change them from front-end editor.

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Laurent
Laurent
Accepted Answer
6 months ago #133143

OK I leave it opened for the moment. wait and see when this fix will be deployed.

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Laurent
Laurent
Accepted Answer
6 months ago #133564

I have found the problem..I think.

When you add custom HTML code inside HTML box, then when you save, you cannot edit html code by clicking on HTML addon.

You have to go to layers -> html addon -> settings.

Could you please correct this bug?

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Laurent
Laurent
Accepted Answer
6 months ago #133939

have you talked with your development team?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133941

do we talk about front or backend view?

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Laurent
Laurent
Accepted Answer
6 months ago #133943

specially for the front-end.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133945

Becuase on back-end editor - no problem at all, I use that everyday.

I will check in 5.1.4 version and let you know.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133947

I put youtube iframe clip inside Raw HTML addon, and then edited in SPPB front-end editor (5.1.4

  1. Layers
  2. Raw HTML
  3. Clicked [...]
  4. Chosen Settings
  5. ANd I could edit as well, I don't see any problems now, indeed in 5.1.1,5.1.2, 5.1.3 it was harder to click "Settings", now in 5.1.4 is not, as I know it was corrected (I asked for that).

info_1694_2023.gif

info_1695_2023.gif

I can make you 10sec video if you want.

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Laurent
Laurent
Accepted Answer
6 months ago #133966

I think I have found the problem. try addin an <iframe></iframe> code inside html addon. you will see that after adding iframe, it is impossible to display addon settings when you click on it.

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Laurent
Laurent
Accepted Answer
6 months ago #133967

so this is a bug, because was working on version 3 of SP page builder.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133969

But in my example it was iframe already, look up , hello!

of course if somebody put empty iframe - it doesn't make sense at all.

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Laurent
Laurent
Accepted Answer
6 months ago #133977

yes I know but from my side, when I put an iframe coming from google maps for example, does not work.

do you need a video to show you?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #133989

info_1697_2023.gif

I cannot reproduce that problem, iframe from Google Maps works that same like from youtube, no difference. I can edit from back and frontend.

Maybe it's problem of browser? I used Firefox, not Chrome.

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Laurent
Laurent
Accepted Answer
6 months ago #134022

OK I see. I don't know why but tested on many websites and I have the bug with iframe code.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134030

For now I can only suggest using backend editor to make changes in that addon. Hopefully if you add ones, you do not edit that very often.

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Laurent
Laurent
Accepted Answer
6 months ago #134031

ok for the moment. but could you forward this to your development team? because there is definitively something strange :-/

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134035

please record a video.

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Laurent
Laurent
Accepted Answer
6 months ago #134039

ok done. see Hidden Content area. be careful, video will be deleted within 7 days.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134044

file downloaded.

Indeed in that case (by now) you have to open Raw HTML addon from Layers > Raw HTML > Settings

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Laurent
Laurent
Accepted Answer
6 months ago #134046

yes of course. but there is a bug.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134051

that's why your video is useful to show it :)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #134053

BTW

SPPB 5.x works in Joomla 4.4.0.

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Laurent
Laurent
Accepted Answer
6 months ago #134124

ok thanks for the info ;-)

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Laurent
Laurent
Accepted Answer
6 months ago #135172

do you know when this bug will be fixed ?

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Laurent
Laurent
Accepted Answer
5 months ago #136546

hello,

do you have any news about this fix ?

thanks

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Laurent
Laurent
Accepted Answer
5 months ago #138726

Hi,

What's news about this bug ? I saw you release SP page builder 5.2.0 It is very good to release new features, but could you please make an effort to correct bugs? I think the maturity and the stability of the product is equal important than having new features.

Thanks

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Laurent
Laurent
Accepted Answer
4 months ago #141970

any news when this will be corrected or added?

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Laurent
Laurent
Accepted Answer
3 months ago #146441

any news when this will be corrected or added?

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Laurent
Laurent
Accepted Answer
2 months ago #146898

bug still exist in version 5.2.6

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Laurent
Laurent
Accepted Answer
2 months ago #147500

any news?

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Laurent
Laurent
Accepted Answer
1 month ago #149945

Any news please?

this bug has been opened 4 months ago.................

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #149952

I cannot reproduce iframe issuse anymore using youtube code nor google maps code.

info_2360_2024.jpg

what code (iframe) you have?

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Laurent
Laurent
Accepted Answer
1 month ago #149956

see this video, I think the problem is clear : https://we.tl/t-rggVoeqtjd

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Laurent
Laurent
Accepted Answer
1 month ago #151436

any news please?

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