Hi,
as described in the subject, I can't edit the footer-modul (Investa). It leads to continous loading the page and there is no editing possible. Using another browser didn't solve the issue.
Could you please help.
Thanks and regards,
Walter
Solved
Templates
Backend-Editing the footer-modul in Investa Template leads to constantly loading. No editing is possible.
Accepted answer
Marked as the solution
Mehtaz Afsana Borsha Staff
Hi,
Helix Ultimate & SP Page Builder bring Joomla 5 compatibility and a slew of improvements. With Joomla 5 and PHP 8.2 compatibility, these updates promise smoother and more flexible web development. You can follow this blog below:
https://www.joomshaper.com/blog/helix-ultimate-sp-page-builder-joomla-5
NOTE: Make sure you have a full site backup before doing any changes.
And if your problem is solved now you can then close this post by accepting the answer.
13 more replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us. Could you please give me your super admin access? So that I can check.
-Regards.
Walter Kafritsas Asked this
Hi Mehtaz,
thanks for getting back. As the site is still under construction, I send you the credentials for authentification and loging to the backend. You have super user status.
regards,
Walter
Mehtaz Afsana Borsha Staff
Could you please give me a screenvideo of your issue?
Walter Kafritsas Asked this
Hi Mehtaz,
is there an address where to send the video?
Walter Kafritsas Asked this
Hi Mehtaz,
here ist the Dropbox-Link
https://www.dropbox.com/scl/fi/68fw54qbaqfrpk906xo7k/20231012103801.mp4?rlkey=5pl741bljqjre783t8z0ay29r&dl=0
Mehtaz Afsana Borsha Staff
Could you please keep a full site backup and reinstall page builder?
Walter Kafritsas Asked this
Sorry,
didn't solve the problem.
Mehtaz Afsana Borsha Staff
Could you please try the latest build?
Walter Kafritsas Asked this
Don'tunderstandDon't understand
Walter Kafritsas Asked this
Latest build
Walter Kafritsas Asked this
Sorry,
my mobile was typing crazy stuff.
Shure, I did install Vers. 5.1.3
Walter Kafritsas Asked this
Sorry to say, that it happens with all SP Page Builder modules :-(
Walter Kafritsas Asked this
Hi,
I restored the site from a backup 3 days ago. Everything works.
Trying to edit the Menu Button worked an it showed the Pagebuilder features. Changing the language and editing again led to the same problem.
I restored the site again. Tried to create a new modul "Menu Botton DE"... in Position "Menu" worked. Trying to edit the modul led to the same issue.
Maybe this helps in finding the problem.
Regards,
Walter
Mehtaz Afsana Borsha Staff
Allow me some time please I need to check it properly.
Walter Kafritsas Asked this
Hello Mehtaz,
thank you for your reply a week ago. Feel free to take as much time as you like. In the meantime, the order to which the template was attached has been withdrawn from me. It just took too long for the client.
This is now the second time that I use a template from Joomshaper. With Yoga, which I wanted to use two years ago, it went similarly. The problems could not be solved and I resorted to another one - not from Joomshaper.
Maybe you understand that I hesitate with a view to the future whether it is worth to work with Joomshaper templates at all. In my opinion, the provided templates should not be tested again immediately after the release, but should be subjected to appropriate endurance tests before the release. Then the customer does not have to risk a belly landing if he wants to work with it professionally.
Yours sincerely.
Walter Kafritsas
Max Tex
they're completely a mess! A waste of time for many issue in every template!
I'll definitively not buy anymore a subscription: every time the USER that wrote the articles could not be found, and this is the most simple issue!
Mehtaz Afsana Borsha Staff
Could you please check? It seems working now in my end.
Walter Kafritsas Asked this
Hi Mehtaz,
yes, it is working now. Well, the job is gone anyway.
Could you please let me know if helix ultimate framework & your template are compatible with joomla 5. It is indicated that their might be problems with compatibility.
Thanks and regards,
Walter
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