Hi,

I'm customer of joomshaper product since january 2020. And ot be honest, day by day, I do not understand your choices about product conception.

Let me show you below.

Feature box addon

On style tab we can define text color (see below) :

https://prnt.sc/fSlBod4eMeTf

But on general tab, there is also a parameter to define text color (see below) :

https://prnt.sc/gQCtzikq6QNZ

Questions :

1. which one is the right parameter ?
2. why using 2 parameters at different places to define the same thing ? This is very confusing and not logic.

On general tab, there is a place to define icon settings with colors etc... (see below) :

https://prnt.sc/PJsV1HRUBIg8

But to change icon color, there is no parameter on settings shown above, we need to go down (on another place called style) to select icon color (see below) :

https://prnt.sc/lz-yZyl7malq

This is very confusing and not logic.

Question : why not adding icon color at the same place where we have icon background color, icon border color etvc ..?

This is much more logic to group settings instead of displaying them on different places.

Same problem with feature box addon background color. On general tab, there is a place to define background color (see below) :

https://prnt.sc/abYXk0Jt8ZIY

But also on style tab we can define background color (see below) :

https://prnt.sc/2AAh1M5xGf8l

Question : what is the interest of having the same parameters in 2 tabs ? This is very confusing and not logic.

Text and Title addon

On general tab, there is a place to define text color (see below) :

https://prnt.sc/Gh49YpUVhACj

But also on style tab we can define text color (see below) :

https://prnt.sc/6lmpeKyKKy14

Questions :

1. which one is the right parameter ?
2. why using 2 parameters at different places to define the same thing ? This is very confusing and not logic.

Drag and drop behavior

With some addons (example: text bloc and heading title), it is very difficult to move addon. You have to put mouse cursor over the very very small dotted grey line to move it (see below):

https://prnt.sc/cYJn-DQtIxlv

Question : do you think this is really user-friendly ?

Back-end VS front-end layout

From the front-end a button is missing to access row options (see below) :

https://prnt.sc/lfiIZFzlB6Ch

So we need to use layer tool (see below) :

https://prnt.sc/CS9IjqX2BDmM

But on back-end this button exist (see below) :

https://prnt.sc/3Rzbvgb5dUcP

Questions :

1. do you think this is really user-friendly ?
2. why having a separate conception pattern for back-end and front-end ?

You say on your blog etc... "SP page builder can save time etc...with a beautiful front-end etc....." But this is not true if some options are avaible from back-end only and some options are avaible from front-end. We are wasting our time switching between those 2 interfaces.

Missing features

Just an example with a feature available in SP page builder v3 and removed on V5 : page list available from the front-end editor. Previously on V3, we had a button and then we were able to display a list of all pages with a EDIT button to switch if needed.

Conclusion

I'm very sad because I love your products for a while but when I use SP page builder V5 every day my feeling is that the tool has not been tested correctly.

I'm reporting 1 bug every 10 minutes...do you think this is normal?

I know you did a lot of work to improve the tool since v4.X release but honestly using it now as it is, the result is less efficient than SP page builder v3.

I think you have to review your mindset about conception, ergonomic patterns etc.. because I have seen a lot of page builder done by others developers and there is a huge gap.

I think this is not too late but you have to ask yourself with the right questions.

Thanks L.