[Locked] Form Builder Element Policy Checkbox - Question | JoomShaper

[Locked] Form Builder Element Policy Checkbox

J

Jim

SP Page Builder 2 years ago

Hi, the field is activated but doesnt show up on live site.

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14 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #134702

Hi Jim,

Are you sure that we are talking about Form Builder addon, not Contact addon?

Becuase a few moments ago, I made test using SPPB 5.1.5 and info_1745_2023.gif


Do you have any page caching enabled, if yes - clear cache, refresh etc.

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J
Jim
Accepted Answer
2 years ago #134703

yes shure, builder. in contact form it works. well when this element is bugged i use the normal contact-form.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #134705

Is not bugged as you suggested becuase I was able to enable that in seconds. Maybe your template override that addon?

Besides, in 60sec you can add that "missing" form field using Add Item > Checkbox type

info_1746_2023.gif

Think out the box :)

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J
Jim
Accepted Answer
2 years ago #134707

nope my tempalte overwrite nothing. but a good answer: :D on my page it works. nice. lets close that bugreport. :D aaah yes out of the box: didnt work as expected - lets work around... i would say: fix this! ;)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #134708

There are no other reports on this topic, so it is difficult to fix something that works for 99,9% of other users.


Please mark as solved

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J
Jim
Accepted Answer
2 years ago #134709

oh nice. gets even better :D just one error so its nothing.. was fishing at le lake. no bite, so no fish in the lake. thats the mindset :D

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #134712

Without access, no evidence. Can we finish topic ;)

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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
11 months ago #175979

I have the same problems with your builder!

In the form builder it doesn't show me the starmark, it doesn't show me the checkbox for GDPR and the error message for the required fields doesn't write what I entered.

I have the paid pro version!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 months ago #175983
  1. I have to see URL to tell more.
  2. Switch to Casiopea template (make it default for 3min) and check the form view again.
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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
11 months ago #175984

Hi

https://ultimoimperio.si/kontakt

I manually entered Star Mark. If you need access, please let me know.

Thanks for the help!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 months ago #176012

In general stars are displayed only if Labels are used & displayed. If they are hidden like now that is agains Accessibility EU regulations. Right now you have stars only inside placeholder text, as you mentioned.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 months ago #176013

About missing "checkbox for GDPR" it's becuase template developer hidden that field using template styles. ANd you cannot send message without check it [x] . It means that your problems are from TEMPLATE styles, not SPPB. Evidence screenshots

Current styles info_2803_2024.gif


If I will change that value, all is OK again.

info_2804_2024.gif



That's why I asked you to make a simple test (2) that you ignored :/

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 months ago #176017

General tip for everyone who will come here.


In similar problems always:

  1. Check that page using Casiopea template to get know it's a problem from Template style or not.
  2. As 2nd option, use Browser Code Inspector to check if class name .sppb-addon-form-builder .sppb-addon-form-builder-form label is hidden by CSS styles or not. Check also addon settings, Label is On. In some cases template developers hide all "labels" to make forms looks "nicer" but it's agains EU Accessibility regulations. You can pay fine if case will go to your country court. Believe me, they would definitely find more deficiencies (errors) than just this, also better to prevent simple code mistakes.
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ULTIMO IMPERIO s.p.
ULTIMO IMPERIO s.p.
Accepted Answer
11 months ago #176205

Thank you very much for the quick and concrete help!

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