Hi,
the field is activated but doesnt show up on live site.
Awaiting an answer
SP Page Builder
Locked
form builder element policy checkbox
13 replies
Paul Frankowski Senior Staff
Hi Jim,
Are you sure that we are talking about Form Builder addon, not Contact addon?
Becuase a few moments ago, I made test using SPPB 5.1.5 and 
Do you have any page caching enabled, if yes - clear cache, refresh etc.
Jim Asked this
yes shure, builder. in contact form it works. well when this element is bugged i use the normal contact-form.
Paul Frankowski Senior Staff
3 years ago
· edited
Is not bugged as you suggested becuase I was able to enable that in seconds.
Maybe your template override that addon?
Besides, in 60sec you can add that "missing" form field using Add Item > Checkbox type
Think out the box :)
Jim Asked this
nope my tempalte overwrite nothing. but a good answer: :D on my page it works. nice. lets close that bugreport. :D
aaah yes out of the box: didnt work as expected - lets work around... i would say: fix this! ;)
Paul Frankowski Senior Staff
There are no other reports on this topic, so it is difficult to fix something that works for 99,9% of other users.
Please mark as solved
Jim Asked this
oh nice. gets even better :D just one error so its nothing..
was fishing at le lake. no bite, so no fish in the lake. thats the mindset :D
Paul Frankowski Senior Staff
3 years ago
· edited
Without access, no evidence.
Can we finish topic ;)
ULTIMO IMPERIO
I have the same problems with your builder!
In the form builder it doesn't show me the starmark, it doesn't show me the checkbox for GDPR and the error message for the required fields doesn't write what I entered.
I have the paid pro version!
Paul Frankowski Senior Staff
- I have to see URL to tell more.
- Switch to Casiopea template (make it default for 3min) and check the form view again.
ULTIMO IMPERIO
Hi
https://ultimoimperio.si/kontakt
I manually entered Star Mark. If you need access, please let me know.
Thanks for the help!
Paul Frankowski Senior Staff
1 year ago
· edited
In general stars are displayed only if Labels are used & displayed. If they are hidden like now that is agains Accessibility EU regulations. Right now you have stars only inside placeholder text, as you mentioned.
Paul Frankowski Senior Staff
1 year ago
· edited
About missing "checkbox for GDPR" it's becuase template developer hidden that field using template styles. ANd you cannot send message without check it [x] . It means that your problems are from TEMPLATE styles, not SPPB. Evidence screenshots
Current styles
If I will change that value, all is OK again.
That's why I asked you to make a simple test (2) that you ignored :/
Paul Frankowski Senior Staff
1 year ago
· edited
General tip for everyone who will come here.
In similar problems always:
- Check that page using Casiopea template to get know it's a problem from Template style or not.
- As 2nd option, use Browser Code Inspector to check if class name
.sppb-addon-form-builder .sppb-addon-form-builder-form labelis hidden by CSS styles or not. Check also addon settings, Label is On. In some cases template developers hide all "labels" to make forms looks "nicer" but it's agains EU Accessibility regulations. You can pay fine if case will go to your country court. Believe me, they would definitely find more deficiencies (errors) than just this, also better to prevent simple code mistakes.
ULTIMO IMPERIO
Thank you very much for the quick and concrete help!
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