Form Builder error - Please match the requested format- - Forum | JoomShaper
Solved SP Page Builder

Form Builder error - Please match the requested format-

Asked by Joe Lockhart 3 years ago Last activity 2 years ago

I've added a text field with nothing special and when I test it out and fill it in, I get this error "Please match the requested format"

What does that mean?

thank you

Accepted answer

Marked as the solution

11 more replies

Joe Lockhart Asked this

Any help on this please.

Joe Lockhart Asked this

Still no help? Any help on this please.

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Joe Lockhart Asked this
3 years ago · edited

Good morning. Information listed below.

Toufiq Senior Staff

Unfortunately I have deleted the forum builder from the booking page. Will you please re-create the form again and let me know. Thanks

Joe Lockhart Asked this

It looks like you deleted the whole page and then duplicated the contact us page. I will recreate the page and let you know. I've recreated the form several times with the same result. Why would it give that error?

Toufiq Senior Staff

Did you change administrator access?

Username and password do not match or you do not have an account yet.

Joe Lockhart Asked this

Yes I did becuase I don't know what you're doing and you deleted one of my pages not just the form.

You can go here and see the page isn't working.

https://www.thanesbigt.ca/2024/book-now

I've removed and replaced it many times.

Joe Lockhart Asked this

Update. I've started a new website

https://mugables.ca/order-page

It has the same problem.

Joomla 4
Helix template
SPPage Bulider 5

Brand new site.

Any ideas???

Toufiq Senior Staff

Our developer team is checking your issue. I will get back to you soon. Thanks

Joe Lockhart Asked this

Thank you! I hope you get it fixed soon as I have a few sites that need modified forms.

Toufiq Senior Staff

We have fixed our end. We will release it next week. Thanks

Joe Lockhart Asked this

Sweet! I'm really looking forward to that!!! :)

Toufiq Senior Staff

You will get it soon. Thanks

Joe Lockhart Asked this

Good day! Any update on the release? I have a few sites on hold that need to modify their form.

Thank you!

Joe Lockhart Asked this

Working perfectly thank you. I also used your text editor with no issue. One thing that would be nice is if it can be able to widen it?

Thank you!

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