Staff replied Templates

Template Fusio: After Update I cannot change the Layout

Asked by Michael 3 years ago Last activity 3 years ago

Dear Support Team

I just want to change some layout on the Template.
When I hit save, I got the message : Error:undefined
All changes are not saved then.

Im not srue, but maybe its after one of the last the Updates from PageBuilder but not know wich one, because I did not try to change the layout for a longer time.

Thank you for your help.

Regards
Michael

4 replies

Michael Asked this

Template Fusion

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Please check the screenshot & contact your hosting provider.

https://prnt.sc/c2d5GaRR6WXP

-Thanks

Michael Asked this

Hi Toufiq

The question is, why do you try to make an SQL-injection?
Thas not a Problem,thats the Firewall that blocks this. That has nothing to do with the Problem of the Template, right?

Or did this shows when you try to analyze something? If yes, I can temporary disable the firewall.

Regards
Michael

Toufiq Senior Staff

Did this shows when you try to analyze something? If yes, I can temporary disable the firewall.

Yes, when i try to analyze something it displayed.

Michael Asked this

Really strange, after I deactivate the Firewall and reactivate it, it works again. Did you already done something?

Toufiq Senior Staff

Your firewall was occurred the problem to load the resources of page builder. Thanks

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