Hope: The Logo Appears 2 Or 3 Times - Question | JoomShaper
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Hope: The Logo Appears 2 Or 3 Times

stq74

stq74

Template 2 years ago

Hello, following the migration to Joomla 4 and the update of the Hope template, the logo appears twice in the computer version and 3 times on the mobile version. I have to go to the template styles and delete the Retina logo as well as the mobile logo.

In addition, the logo on desktop shrank when scrolling down, this function has disappeared

Looking forward to your help. Thanks

Stephane

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11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #135558

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. I have checked my end & no problem found.

https://prnt.sc/DygdzkNj03-7

IMG_D2891DAE7DF9-1.jpeg

-Thanks

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stq74
stq74
Accepted Answer
2 years ago #135597

you don't see the logos because I removed them from the styles of the template, but I would like it to be like before, 1 logo for the desktop version which shrinks when scrolling and my second smaller logo on the mobile version. https://prnt.sc/Vr8cE9lEh1m6

https://prnt.sc/_jpiJbvir0bG

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #135733

Please make sure your logo size is 2x normal logo size for the retina device. Besides, Share your logo files. I will check & let you know. Thanks

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stq74
stq74
Accepted Answer
2 years ago #135786

Hi Toufiq, voici les trois logos

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #135877

Please check & let me know. Thanks

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stq74
stq74
Accepted Answer
2 years ago #135947

Hi Toufiq, thank you, but in the Desktop version, the logo shrank to only appear in the black banner:

https://prnt.sc/NiJNsHeD1vdI

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #135998

But, Here is displayed fine.

https://prnt.sc/Hi0_OhGybAvo

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stq74
stq74
Accepted Answer
2 years ago #136102

Yes, but I would like when we scroll down, the logo becomes smaller like in the following image: https://prnt.sc/MBujp6yRo-dN

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #136172

Check now. Thanks

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stq74
stq74
Accepted Answer
2 years ago #136229

Its ok, thank you very much

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #136334

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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