Accordeon - Question | JoomShaper
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Accordeon

S

Sergio

SP Page Builder 2 years ago

Hello,

I cannot edit Accordeon Items. The following error is displayed while trying to edit the accordeon items through the PageBuilder backpage. 

Unhandled Runtime Error

TypeError: e.startsWith is not a function

Please open the browser console for more information!

It seems it works with FrontEnd editor, but after editing it, the page cannot be opened through the backend of SP PageBuilder just frontend editor.

Also, FrontEnd editor seems OK to introduce the items but not the blocks of items...

https://web.plasma-procesos.com/tecnologia-del-plasma/preguntas-frecuentes-plasma

As a reminder, I'm running PB 5.1.6 on J4.4

Best Regards,

Sergio

0
Website
https://web.plasma-procesos.com
8 Answers
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Oldest Newest Votes
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #138440

Apology for the delay. I have updated SP Page Builder and thus fixed your issue. Please check your site.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #136527

Hello Sergio

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

0
S
Sergio
Accepted Answer
2 years ago #136530

Ok, posted in private.

0
S
Sergio
Accepted Answer
2 years ago #136666

Any advance with this?

0
S
Sergio
Accepted Answer
2 years ago #136755

Is there anybody out there? I feel this is being a bit disattended. This started almost a week ago

Sergio

0
S
Sergio
Accepted Answer
2 years ago #137212

I cannot believe a week has passed since this problem was asked and still no answer.

Are you still there or should I start a new thread.

Regards,

Sergio

0
S
Sergio
Accepted Answer
2 years ago #138579

Thanks very much.

I've checked this and still foundthe problem... getting the following error:

Unhandled Runtime Error

TypeError: t.tinyMCE is undefined

Please open the browser console for more information!
Call Stack
8311/Fc/u<

(2:544629)
8311/Fc/<

(2:544889)
tl

(2:557669)
wu

(2:577793)
4448/bu/<

(2:576533)
bu

(2:576598)
su

(2:570354)
Bi

(2:511082)
4448/tu/<

(2:567759)

then i uploaded the SP Page Builder to new version and found it was solved, so I think it wasn't updated on the server. I didn't noticed which version was installed previously....

thanks very much!

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #138588

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

0