Solved SP Page Builder

Accordeon

Asked by Sergio 3 years ago Last activity 2 years ago

Hello,

I cannot edit Accordeon Items. The following error is displayed while trying to edit the accordeon items through the PageBuilder backpage.

Unhandled Runtime Error

TypeError: e.startsWith is not a function

Please open the browser console for more information!

It seems it works with FrontEnd editor, but after editing it, the page cannot be opened through the backend of SP PageBuilder just frontend editor.

Also, FrontEnd editor seems OK to introduce the items but not the blocks of items...

https://web.plasma-procesos.com/tecnologia-del-plasma/preguntas-frecuentes-plasma

As a reminder, I'm running PB 5.1.6 on J4.4

Best Regards,

Sergio

Accepted answer

Marked as the solution

Ofi Khan Staff

2 years ago

Apology for the delay. I have updated SP Page Builder and thus fixed your issue. Please check your site.

7 more replies

Ofi Khan Staff

3 years ago

Hello Sergio

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Sergio Asked this

3 years ago

Ok, posted in private.

Sergio Asked this

3 years ago

Any advance with this?

Sergio Asked this

2 years ago

Is there anybody out there? I feel this is being a bit disattended. This started almost a week ago

Sergio

Sergio Asked this

2 years ago

I cannot believe a week has passed since this problem was asked and still no answer.

Are you still there or should I start a new thread.

Regards,

Sergio

Sergio Asked this

2 years ago · edited

Thanks very much.

I've checked this and still foundthe problem... getting the following error:

Unhandled Runtime Error

TypeError: t.tinyMCE is undefined

Please open the browser console for more information!
Call Stack
8311/Fc/u<

(2:544629)
8311/Fc/<

(2:544889)
tl

(2:557669)
wu

(2:577793)
4448/bu/<

(2:576533)
bu

(2:576598)
su

(2:570354)
Bi

(2:511082)
4448/tu/<

(2:567759)

then i uploaded the SP Page Builder to new version and found it was solved, so I think it wasn't updated on the server. I didn't noticed which version was installed previously....

thanks very much!

Ofi Khan Staff

2 years ago

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

This will inspire us to improve.