Mute Video stops Autoplay - Forum | JoomShaper
Staff replied SP Page Builder

Mute Video stops Autoplay

Asked by Claire Haas 3 years ago Last activity 2 years ago

Hi,

I am having an issue with videos not autoplaying when mute video is off. I am using Decora template, Joomla 4.4.0 and SP Page Builder 5.1.6 recently upgraded from 4.0.11, but it didin't work then either. I thought the upgrade might fix it but it hasn't.

How would I fix this please?

Kind regards
Claire :-)

3 replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Claire Haas Asked this

Hi Toufiq,

Thank you for your reply. I have added the admin access info in the hidden area.

Kind regards
Claire :-)

Toufiq Senior Staff

I have checked this page and it works fine without any problem. Thanks

Claire Haas Asked this

Hi,

Thank you, but it doesnt work fine. Setting it to 'not' mute video stops it from autoplaying. I need it to autoplay with sound.

kind regards
Claire :-)

Toufiq Senior Staff

Got it your issue. I will share your issue to our developer team. Allow me time. Thanks

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