Mute Video Stops Autoplay - Question | JoomShaper
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Mute Video Stops Autoplay

Claire Haas

Claire Haas

SP Page Builder 2 years ago

Hi,

I am having an issue with videos not autoplaying when mute video is off. I am using Decora template, Joomla 4.4.0 and SP Page Builder 5.1.6 recently upgraded from 4.0.11, but it didin't work then either. I thought the upgrade might fix it but it hasn't.

How would I fix this please?

Kind regards Claire :-)

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5 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #137119

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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Claire Haas
Claire Haas
Accepted Answer
2 years ago #137324

Hi Toufiq,

Thank you for your reply. I have added the admin access info in the hidden area.

Kind regards Claire :-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #138016

I have checked this page and it works fine without any problem. Thanks

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Claire Haas
Claire Haas
Accepted Answer
2 years ago #138026

Hi,

Thank you, but it doesnt work fine. Setting it to 'not' mute video stops it from autoplaying. I need it to autoplay with sound.

kind regards Claire :-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #138086

Got it your issue. I will share your issue to our developer team. Allow me time. Thanks

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