Special Dishes Addon Doesn't Work After Template Update - Question | JoomShaper

Special Dishes Addon Doesn't Work After Template Update

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Nicolò

SP Page Builder 1 year ago

Hi, in this page https://www.lastecciaia.it/it/home-sp the images of the "Special Dishes" Addon doesn't work. Before the template update they work perfectly. Thank you

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15 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #139036

Hi

Thanks for contacting us and sorry for your issue. Could you please explain it a bit more? I mean what kind of issue actually you are facing? If possible give me a screencast of your issue please.

-Regards.

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Nicolò
Accepted Answer
1 year ago #139136

Hi, as you've seen in the previous link (https://www.lastecciaia.it/it/home-sp), in the row "PERCHÈ LE NOSTRE BIRRE SONO COSÌ BUONE PER NOI E PER L'AMBIENTE?" there are 5 images with broken source links. This is the cuisine template and the row is the same row of the original template called "Our Specility CUISINE". It worked perfectly before the plugin and SP Page builder update. Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #139320

Thanks for informing us, I have also faced this issue in my localhost. See the screenshot below:

https://prnt.sc/GX6DCmn6HHBY

I will inform our team so that they will fix it very soon.

Thanks.

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Nicolò
Accepted Answer
1 year ago #139829

Hi, notice me when they will fix it. Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #140007

You are welcome.

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Nicolò
Accepted Answer
1 year ago #145530

Hi, any news about this issue. I need also to upgrade site to Joomla 5. When will the template be updated? Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #145683

Sorry it is not updated yet. I will inform our team again.

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Nicolò
Accepted Answer
11 months ago #175078

Hi, after 9 month, no chengelog on cuisine template. Have you got any news? Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #175229

Hi,

Cusine template is not ready for Joomla 5 yet. But our team is working on updating templates. It will also be updated very soon. I will again inform our team about this template. Thanks for your patience.

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Nicolò
Accepted Answer
10 months ago #179596

Hi, I've seen that you have updated the template but the issue with the "Special Dishes" Addon isn't solved. Any news? Thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #179721

Could you please try the latest version of this template and also the latest version of Page builder?

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Nicolò
Accepted Answer
10 months ago #179746

Hi, I've updated both but it does not work yet

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #179847

Could you please keep a full site backup and give me your super admin access? If possible give me a screencast video of your issue please.

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Nicolò
Accepted Answer
9 months ago #179904

Hi, you can find the link to download both files in hidden content.

Screenshot of page error https://ibb.co/Y2NtHxX Screenshot of front-end SPPB https://ibb.co/Q8b7962

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #179970

Hi

I have also seen it. I will again inform our DEV team about it so that they can fix it ASAP. It's also seen in our demo site. Sorry for this inconvenience.

https://prnt.sc/gbJRL-u7gjfe

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