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Upgrade to Joomla 5: pre-installation checking indicates that several of its extensions may have issues

Asked by José Antonio Camejo González 2 years ago Last activity 2 years ago

I want to upgrade to Joomla 5, but pre-installation checking tells me that several of its extensions may have potential installation issues.

System - Helix3 Framework
Posible problema de actualización.
Plugin 3.0.5 3.0.5

System - SP PageBuilder
Posible problema de actualización.
Plugin 3.8.10

System - SP Page Builder Pro Updater
Posible problema de actualización.
Plugin 3.8.10

System - SP Cookie Consent
Posible problema de actualización.
Plugin 1.1 1.1

I have downloaded all available automatic updates.
Can you help me?

7 replies

Paul Frankowski Senior Staff

2 years ago

Hola José,

You can ignore Helix3 plugin warning, but:

SP Page Buidler 3.8 - editor will NOT work in Joomla 5.0.x - only SPPB 5.1.x can !
Plugin SP Cookie Consent - may NOT work in Joomla 5.0.x. Disable that plugin before update.

If you don't have to, I would wait with Joomla 4.4 > 5.0 update for the reasons mentioned above.

José Antonio Camejo González Asked this

2 years ago

Thanks for your quick response.
I need to update joomla 5 and SP Page Builder.
Why isn't it updated if I have an active license?

Paul Frankowski Senior Staff

2 years ago

About SPPB - there is switcher in Options to change update channel. I guess, you didn't notice that.
But you can just download & install SPPB 5.1.x like a "new" extension.

I hope you remember about RULE #1 - FULL BACKUP FIRST !!

Rule #2 - Joomla Upgrade Core problems are on webmaster hands.

José Antonio Camejo González Asked this

2 years ago

Thanks for the info.
Sure enough, I hadn't seen the "SP PageBuilder Update" drop-down to change versions.
Now that I've seen it, clicking on the drop-down scroll breaks the page and sends me to 404.
I can't take a screenshot because it's immediate, but I've enabled an access in case you want to see it for yourself

José Antonio Camejo González Asked this

2 years ago

Except for an error, I have not received a response on this matter and I have the update to Joomla 5 pending.

Paul Frankowski Senior Staff

2 years ago · edited

You got the answers already:

SPPB 3.8.x will not work in Joomla 5, only SPPB 5.2x can.

Any time you can just download a new SPPB version and install it.

Please do not make simple things complicated >> https://www.joomshaper.com/downloads/extension

I cannot login. Wrong access. But extension update is on your hands anyway.

José Antonio Camejo González Asked this

2 years ago

I didn't understand your previous email correctly, Thanks for the info.
I already have updated to Joomla 5 and SPPB 5.2. everything works correctly except the SliderShow which is apparently there but is not shown.
Maybe this addons is no longer operational?
If so, which one replaces it?
I try to access the extensions but it tells me "buy now" when I am supposed to have access to them and my password is updated, can you guide me on what happens?
Thank you