ADDING OPEN AI KEY ISSUE - Forum | JoomShaper
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ADDING OPEN AI KEY ISSUE

Asked by Alvaro 2 years ago Last activity 2 years ago

I have some problems istalling KEYS, I add Key in settings page, OPTIONS
I paste the keys, save changes, buy nothing happens, whe I go again, blank space....
can you help me??
OPEN AI
GOOGLE FONTS
ETC....
nothing Works

Accepted answer

Marked as the solution
Alvaro Asked this

I have another Issue too, when I add products to my Easy Store, can´t add Pictures
will provide credentials in hiden content

Toufiq Senior Staff

I just cleaned the cache and added a key to google Maps for test purposes & it works fine.

Alvaro Asked this

I did it before with no results
I have another Issue too, when I add products to my Easy Store, can´t add Pictures can you check it??

Toufiq Senior Staff

Please contact your hosting provider to increase the maximum execution time. Then I will take a backup using Akeeba. After that, I will check your site on my local host. Thanks

Alvaro Asked this

BackUp is ready

Toufiq Senior Staff

Did you solved your maximum execution time? Thanks

Toufiq Senior Staff

I just downloaded your site backup and checked on my localhost. It works fine. Would you please check this issue another server? Besides, I will try to check again another server. Thanks

Alvaro Asked this

try to add some picture in product of EasyStore...I can not....this issue is very important....a shop without products....is waste of money

Toufiq Senior Staff

Installed a patch. Please check now. Thanks

Alvaro Asked this

It seems is working...Thanks a lot

Toufiq Senior Staff

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

1 more reply

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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