Hi there!

Sorry for the inconvenience!

Would you please give me your admin access to check the issue? And redirect me to the exact page where you have interactions.

Best Regards

how do i send you a direct message

Hi,

You can use the hidden content area here to share your sensitive information.

Regards

Hello

You can help me?

sorry but someone responds on the forum? I've been writing for months and nobody listens to me, I have a problem to solve

Hi there!

Really sorry for the unwanted delay!

Would you please tell me which page and where you have the movement and the type?

Is it your homepage?

Best Regards

home page and sale

Hello afavaro!

I can see you have a mix of templates from both the Helix Ultimate framework and the Helix3 framework!

For example, the cuisine is based on Helix3, while unei, indigo are based on Helix Ultimate and so on.

Would you please keep templates from one framework only, and remove the other. Then let me know.

These two frameworks are quite different in module positions, layout and so many things.

And you have renamed the template too. So, did you renamed them by following the naming conversion rules, please?

Best Regards

I have removed the script from your custom javascript field within the custom code of the Template Options:

https://prnt.sc/11xmwec

https://prnt.sc/11xn0ru

And it seems to bring back the movement to your Homepage.

Would you please check and let me know if everything is alright?

Best Regards

Thx

You are always welcome!

You may close the post now if you wish:)

Regards