Movement - Forum | JoomShaper
Staff replied SP Page Builder

Movement

Asked by afavaro 5 years ago Last activity 5 years ago

I created the site www.allacrosarona.com, until a few days ago, but I believe until the last upgrade all the movements of the objects were correct now no one moves anymore.
has anyone had the same problem? and how did it solve?

12 replies

Rashida Rahman Staff

Hi there!

Sorry for the inconvenience!

Would you please give me your admin access to check the issue? And redirect me to the exact page where you have interactions.

Best Regards

afavaro Asked this

how do i send you a direct message

Rashida Rahman Staff

Hi,

You can use the hidden content area here to share your sensitive information.

Regards

afavaro Asked this

Hello

afavaro Asked this

You can help me?

afavaro Asked this

sorry but someone responds on the forum?
I've been writing for months and nobody listens to me, I have a problem to solve

Rashida Rahman Staff

Hi there!

Really sorry for the unwanted delay!

Would you please tell me which page and where you have the movement and the type?

Is it your homepage?

Best Regards

afavaro Asked this

home page and sale

Rashida Rahman Staff

Hello afavaro!

I can see you have a mix of templates from both the Helix Ultimate framework and the Helix3 framework!

For example, the cuisine is based on Helix3, while unei, indigo are based on Helix Ultimate and so on.

Would you please keep templates from one framework only, and remove the other. Then let me know.

These two frameworks are quite different in module positions, layout and so many things.

And you have renamed the template too. So, did you renamed them by following the naming conversion rules, please?

Best Regards

Rashida Rahman Staff

I have removed the script from your custom javascript field within the custom code of the Template Options:

https://prnt.sc/11xmwec

https://prnt.sc/11xn0ru

And it seems to bring back the movement to your Homepage.

Would you please check and let me know if everything is alright?

Best Regards

Log in to reply.