I created the site www.allacrosarona.com, until a few days ago, but I believe until the last upgrade all the movements of the objects were correct now no one moves anymore.
has anyone had the same problem? and how did it solve?
Movement
12 replies
Hi there!
Sorry for the inconvenience!
Would you please give me your admin access to check the issue? And redirect me to the exact page where you have interactions.
Best Regards
how do i send you a direct message
Hi,
You can use the hidden content area here to share your sensitive information.
Regards
Hello
You can help me?
sorry but someone responds on the forum?
I've been writing for months and nobody listens to me, I have a problem to solve
Hi there!
Really sorry for the unwanted delay!
Would you please tell me which page and where you have the movement and the type?
Is it your homepage?
Best Regards
home page and sale
Hello afavaro!
I can see you have a mix of templates from both the Helix Ultimate framework and the Helix3 framework!
For example, the cuisine is based on Helix3, while unei, indigo are based on Helix Ultimate and so on.
Would you please keep templates from one framework only, and remove the other. Then let me know.
These two frameworks are quite different in module positions, layout and so many things.
And you have renamed the template too. So, did you renamed them by following the naming conversion rules, please?
Best Regards
I have removed the script from your custom javascript field within the custom code of the Template Options:
And it seems to bring back the movement to your Homepage.
Would you please check and let me know if everything is alright?
Best Regards
Thx
You are always welcome!
You may close the post now if you wish:)
Regards