Staff replied Templates

TIXON Template Bugs During J4 Update

Asked by João Francisco Taveira 2 years ago Last activity 2 years ago

Hi again,

I've send two tickets regarding this subject without properly reply and sudently my subscription came to an end.

So I Mantain all the things said on the last ticket:
https://www.joomshaper.com/forum/question/28879 (and the first one https://www.joomshaper.com/forum/question/26992:)

The css on the website is not working properly after a J4 update. If we compare the two versions: J3 is very easy to identify: J3: https://unibio.pt/index.php/sobre-nos J4 (updated): https://lf10ign.com/clientes/UNI_J4/index.php/sobre-nos

It looks wrong the logo appearing now twice; the fonts, colors, buttons and element colors, and some modules position (like breadcumbs and other) are not being rendered properly since the update, if you compare with the original J3 website (check this screen: https://ibb.co/9sQGQ2v)

The acesses were shared again in PM

Please reply with support and no more excuses, because honestly this subject has more than 3 months waiting for solve things and for this last things 2 months waiting for some simple help. For someone who is paying your subscriptions, this is a very bad experience.

I'll wait for your feedback,
Luís Ferreira and João Taveira

5 replies

Toufiq Senior Staff
2 years ago · edited

Hi there,

Thank you for reaching out. I sincerely apologize for any inconvenience caused by this oversight. Could you please verify whether the issue has been resolved on your end? Your feedback is important to us.

-Regards

Toufiqur Rahman

João Francisco Taveira Asked this

Hi Toufiq. Thank you for the reply.

Some corrections still missing, specialy regarding the overall font rendenring, that seems to be not the correct one as you can see here: J3: https://ibb.co/31dLrXv ; J4:https://ibb.co/0F0qRWd (error)

Then Color and elements aligment:

Kind regards,
Luis

Toufiq Senior Staff

Please check now. Thanks

João Francisco Taveira Asked this

Hi Toufiq any update about this?

Toufiq Senior Staff

Please check now and let me know. Thanks

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