EasyStore - Product Information is Appearing On FrontEnd Isn't Anywhere In The Backend?! - Question | JoomShaper
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EasyStore - Product Information is Appearing On FrontEnd Isn't Anywhere In The Backend?!

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Eleanora

EasyStore 1 year ago

Hello again,

I have things appearing at the Product Level when navigating the front end that do not appear anywhere in the backend... as options that I have chosen or text for that product?!

  1. SKU, I have no SKU data in the Backend but it is showing SKU: ?!
  2. Social Shares... no where did I turn on or allow that to appear but it is showing up?!
  3. My product description in a 1 line description in Italian but this is showing some default text I never wrote...
  4. There is a section below called Product Description which for some reason is different in Lorem Ipsum which I can't seem to configure in the backend and isn't even in the phpmyadmin for this product ?!

WHAT THE H&!@# ?!?

This is honestly not even Alpha ready software... and I have to waste my time writing yet another ticket...

E.

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4 Answers
M
Martin
Accepted Answer
1 year ago #140189

Hi Eleanora,

  1. See here: https://prnt.sc/xMTiwN5xT5Wz ;)
  2. go to SP PageBuilder - EasyStore - Single there you can customize the entire page and delete SocialShare
  3. https://prnt.sc/W7vpdi_VClvU

And before you go on swearing and ranting, I recommend you read the documentation ;) https://www.joomshaper.com/documentation/easystore

It also saves you having to write tickets! So be friendly and you will certainly be helped.

best regards :)

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E
Eleanora
Accepted Answer
1 year ago #140233

Thanks for the solution.

When I first started using EasyStore, the documentation wasn't all there so I guess I didn't recheck it - but that doesn't change the fact that for paid software this is still quite buggy, Alpha-level and should have been released more mature :)

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #140238

Thanks @Martin for helping him.

Hi @Eleanora, Glad that your issues are solved for now:)

Have a nice day!

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M
Martin
Accepted Answer
1 year ago #140261

You're welcome :)

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