Hi there,

Thank you for reaching out, and I want to express my gratitude for bringing this matter to my attention. I sincerely apologize for any oversight in the process. To expedite the resolution, could you kindly provide Joomla administrator access? This will enable me to conduct a thorough examination and address the issue promptly. I understand the importance of your time, and while finding solutions can sometimes be time-consuming, please rest assured that I am committed to resolving this matter efficiently.

As a precaution, I recommend keeping a backup before sharing your login credentials, ensuring the security of your information throughout the troubleshooting process. Your cooperation is highly valued, and I will keep you informed of the progress.

Thank you for your understanding and patience.

-Thanks

Hi Toufiq,

Thank you for such a responsible and kind reply.

I have shared in the hidden content section the username/passwords for both Joomla and FTP in case that is needed.

Sincerely,

E.

Hello Toufiq,

Thanks for the reply but as allow_url_fopen is considered by some insecure in comparison to a curl approach, and the fact that none of the other Joomla websites have ever needed this, I am hesitant to turn on that option.

allow_url_fopen from what I read is about loading data from remote URLs, why is remote data loading for a language settings tab and where is the data coming from? [sorry, the security demon in me is curious].

Sincerely,

E.