License In SpPagebuilder5 Pro (adding A Slideshow) - Question | JoomShaper

License In SpPagebuilder5 Pro (adding A Slideshow)

SG

Stefan Gros

SP Page Builder 1 year ago

My PagebuilderPro License is not working. I added the domain test5.gros.at here to my domains (it worked with test9.gros.at) and added the license key, but i still cannot add a slideshowsection. What am i doing wrong? I relogged and waited a while but nothign changed.

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4 Answers
SG
Stefan Gros
Accepted Answer
1 year ago #144583

I copyed the Key again in the field of the Extensions option (in contrast to the license field in SPPagebuilder). Exactly the same content with just paste and it works now. (same thing as with the OpenAI-field). No idea why but i works now. Case closed

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #144622

Hi

Thanks for contacting us and glad to know that it is solved. You can now close this post by accepting the answer.

-Regards.

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SG
Stefan Gros
Accepted Answer
1 year ago #145442

I fear the problem is not solved I have the problem not only there but in all the pagebuildersettings. I tried to add a license in a new website and had the same problems. Sometimes later (a day) it works.

Same problem when i try to save Infos in SPPagebulder settings like OpenAIAPI-Key or anything else. I save- get the massage "Settign saved successfully" and even when i go to "Color Library" the and return to "option" all entered data is lost. Sometimes after 50+ tries it works. Since noone else seams to have that problem, its obviously not a general SPPB problem. Any idea where to look?

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K
Kay
Accepted Answer
1 year ago #145445

I have the same problem. No solution yet, either. For me, it occurred after license renewal (Agency) and update to EasyStore. Regards.

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