Timeline Looks Awful In Tablet Portrait Orientation - Question | JoomShaper

Timeline Looks Awful In Tablet Portrait Orientation

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Ernst

SP Page Builder 1 year ago

Hello,

the timeline add-on looks unusable in tablet portrait mode (see screenshot). In all other modes it is fine. Unfortunately I don't see a way to solve this from my side. So i would be glad for support.

Thanks, Ernst

How it looks: https://paste.pics/46ee7978e44f415032cd2732a9ca94c3

How it should look: https://paste.pics/632d874b626df917d897444b09a74558

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18 Answers
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Eleanora
Accepted Answer
1 year ago #144825

Hi Ernst,

{ I do not work for JoomShaper }

This would be a pretty easy CSS fix, without having access to the site, I can't help but if you know CSS you should be able to fix it.

Best of luck, Cheers,

E.

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E
Ernst
Accepted Answer
1 year ago #144838

Hello Eleanora,

I have no issues with (normal) CSS, but I'm always happy when the tool does the work for me...

Do you have any hint on where I should start with the CSS for the timeline? And where I should write the CSS. In the page CSS or in the CSS for the timeline add-on?

Kind regards Ernst

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E
Eleanora
Accepted Answer
1 year ago #144845

Hello Ernst,

If you give me a URL, I can look at it for you but I won't be able to help just from a picture [sorry].

Cheers,

E.

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E
Ernst
Accepted Answer
1 year ago #144846

Hi Eleanora,

it would be great if you had a look at it. URL: https://test.timobuser.ch

Regards, Ernst

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #145218

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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E
Ernst
Accepted Answer
1 year ago #145449

Hello Toufiqur,

thanks for reaching out to me. Find the credentials in the hidden content.

Kind regards Ernst

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #145542

You do not have access to the Administrator section of this site.

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E
Ernst
Accepted Answer
1 year ago #145805

Should work now. I forgot to set the admin rights. Sorry :-(

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #145933

I have talked with our developer team and they told me that the small device design was changed for the responsive purpose.

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E
Ernst
Accepted Answer
1 year ago #146633

Dear Toufiq,

thank you for your clarifications.

As you may have noticed, I didn't respond soon. That was simply because I can't believe that this passes for good responsive design. Maybe your ui designers should take care of the issue and not the developers...

Because look, on the smartphone it is well solved (screenshot 1). But on the tablet in portrait mode it looks like a developer from the last century has tampered with it (screenshot 2).

There's nothing I can do about it so I hope your designers/developers can come up with better solutions in the future.

Kind regards Ernst

Screenshot 1: https://paste.pics/201c35964024f269c5d11423302dc238

Screenshot 2: https://paste.pics/89c34a22cbdc79d2ff3e779b4e2d92e0

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146737

Add this CSS code inside the custom.css file.

@media screen and (max-width: 768px) {
  .sppb-addon-timeline .sppb-addon-timeline-wrapper .timeline-movement .timeline-item .timeline-panel {
    text-align: initial;
    padding: 20px;
    border: solid 1px #dfdfdf;
    border-radius: 5px;
    position: relative;
    width: 300px;
    margin-left: 15px;
}
}

I couldn't login your site administrator. Thanks

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E
Ernst
Accepted Answer
1 year ago #146872

Thank you Toufiq,

I'll try it out.

Best regards Ernst

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146948

You are most welcome & Thanks

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E
Ernst
Accepted Answer
1 year ago #147830

Hello Toufiq,

I created a custom.css in the css-folder of the template folder shaper_helixultimate and added the given css code to the custom.css. Unfortunately nothing happened after refresh of the site. What did I forget?

Best regards Ernst

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Robert
Robert
Accepted Answer
1 year ago #147832

Hi Ernst,

That code is meant to be added to the Custom CSS entry in the Template Options.

From the backend, select: System >>> Template Styles >>> {Your Template} >>> Template Options >>> Custome Code (menu option, near bottom) >>> Custom CSS (Scoll down, 4th entry)

Give that a go and the code that Toufiq posted above should work then.

Regards.

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E
Ernst
Accepted Answer
1 year ago #147936

Thank you Robert!

But didn't work. I think I have to accept this unattractive design :-(

Best regards Ernst

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Robert
Robert
Accepted Answer
1 year ago #147938

Sorry to hear that Ernst. There may be an error in the code that he provided which may need to be tweaked.

Good luck!

Regards.

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E
Ernst
Accepted Answer
1 year ago #148120

Thanks, Robert :-)

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