Staff replied SP Page Builder

Pizza Wheel of Doom

Asked by easybreather 2 years ago Last activity 2 years ago

SPPageBuilder v5.2.5 Date: 2016-09-01 (??)
Joomla: v4.4.2
LuxuryOrt v 2.01 base template

I can edit using "backend" editor. However, the "frontend editor" just gets the pizza wheel of doom and does nothing.
Other pages can be edited "normally" both ways.

On exit from the frontend editor, the "padlock" symbol appears for that page... Clicking unlocks it, but you can still access it irrespective of the state of the lock.

I have a video of this for evidence - but no means to upload

Why does this KEEP happening? This has been a regular problem with NO solution (except delete page and rebuild). Export of page to json, then import does NOT solve it...

regards

8 replies

Ofi Khan Staff

2 years ago

Hello easybreather

Apology for the inconvenience. Please share the screencast via any drive link. You can use Google Drive, Onedrive or Files.

Best regards

easybreather Asked this

2 years ago

Hi Ofi, link provided in hidden content...
Sadly, the mouse movements were not captured. But hopefully the issue will be clear
Mark

Ofi Khan Staff

2 years ago

It is asking for access. Please share a publicly visible link.

easybreather Asked this

2 years ago

Hi Ofi
Odd, link was set to "anyone with this link"... heh ho, please try again...

Ofi Khan Staff

2 years ago

Sorry, your video seems to be complicated. I could not get the issue. So far, I understand that you cannot use frontend editor on some pages. Please share the page link in the hidden content. I will check the frontend editing for the pages.

easybreather Asked this

2 years ago

Thank you for checking the video. Sorry if the vid seemed complicated.

I can edit pages fine with backend editor. But for the attached link is for the main page backend, which works fine. the front end does not. nothing appears.

The front end editor works fine for other pages. That has been a consistent problem for a long time.
In addition, why does the page get "locked"?

easybreather Asked this

2 years ago

Hi Ofi
Not sure if you did anything, but the problem seems to have gone away. Please can you advise any cause/solution/possible finger trouble???
Many thanks
eb

Ofi Khan Staff

2 years ago

This could be a cache issue. Please clear your Joomla cache and Browser's cache often and then check. If possible, then check with a different browser.