The Joomshaper "Formbuilder" does Not Email Content Apart From The Email Itself {{subject}} - Question | JoomShaper

The Joomshaper "Formbuilder" does Not Email Content Apart From The Email Itself {{subject}}

JK

Johan Kooistra

SP Page Builder 1 year ago

I made a Formbuilder form with the standard: Name, Surname, Emailadres, Subject, Message.

When you complete the formbuilder form and send this, you only get an email with the content:

From:{{first-name}} {{last-name}}

<7>Email:[email protected]

Subject:{{subject}}

Message:{{message}}

So the content the customer submitted is lost.

This is the content in the backend formbuilder:

Email headers: Reply-To: {{email}} Reply-name: {{first-name}} {{last-name}} Cc: {{email}}

Email body: <p><strong>From:</strong>{{first-name}} {{last-name}}</p>

<p><strong>Email:</strong>{{email}}</p>

<p><strong>Subject:</strong>{{subject}}</p>

<p><strong>Message:</strong>{{message}}</p>

Is there any way to fix this?

Thanks in advance!

I'm using Page builder 5.2.5 with Joomla 4.4.2

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4 Answers
JK
Johan Kooistra
Accepted Answer
1 year ago #147044

I fixed the issue (and probably caused it):

There was a space in each field that didn't send content, apart from Email which didn't have a space in it.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #147062

Wow! Glad that your issue has been solved already. Thanks for sharing your experience with us:)

Have a nice day!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #145333

Hi there!

Thanks for reaching out to us.

Did you mean the main message part is missing in the email? Can I have your admin access to check the issue, please?

Best Regards

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JK
Johan Kooistra
Accepted Answer
1 year ago #145344

Sure, thanks for the help.

Main part is empty, subject is empty, name is empty

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