The Joomshaper "Formbuilder" does not email content apart from the email itself {{subject}} - Forum | JoomShaper
Solved SP Page Builder

The Joomshaper "Formbuilder" does not email content apart from the email itself {{subject}}

Asked by Johan Kooistra 2 years ago Last activity 2 years ago

I made a Formbuilder form with the standard: Name, Surname, Emailadres, Subject, Message.

When you complete the formbuilder form and send this, you only get an email with the content:

From:{{first-name}} {{last-name}}

Email:[email protected]

Subject:{{subject}}

Message:{{message}}

So the content the customer submitted is lost.

This is the content in the backend formbuilder:

Email headers:
Reply-To: {{email}}
Reply-name: {{first-name}} {{last-name}}
Cc: {{email}}

Email body:
<p><strong>From:</strong>{{first-name}} {{last-name}}</p>

<p><strong>Email:</strong>{{email}}</p>

<p><strong>Subject:</strong>{{subject}}</p>

<p><strong>Message:</strong>{{message}}</p>

Is there any way to fix this?

Thanks in advance!

I'm using Page builder 5.2.5 with Joomla 4.4.2

Accepted answer

Marked as the solution
Johan Kooistra Asked this

I fixed the issue (and probably caused it):

There was a space in each field that didn't send content, apart from Email which didn't have a space in it.

Rashida Rahman Staff

Wow! Glad that your issue has been solved already. Thanks for sharing your experience with us:)

Have a nice day!

2 more replies

Rashida Rahman Staff

Hi there!

Thanks for reaching out to us.

Did you mean the main message part is missing in the email? Can I have your admin access to check the issue, please?

Best Regards

Johan Kooistra Asked this
2 years ago · edited

Sure, thanks for the help.

Main part is empty, subject is empty, name is empty

Log in to reply.