Formbuilder Required E-Mail does Not Working Well - Question | JoomShaper

Formbuilder Required E-Mail does Not Working Well

JS

Jens Severin

SP Page Builder 1 year ago

Template Restora / SP Page Builder Pro / Joomla 5.0.2

The E-Mail required field does not accept E-Mails with .info. Maybe more I don't know. Other adresses no problem.

0
8 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #145241

Hi Jens,

Our addons do not block any e-mails, that would be ridiculous from our side, isn't.

This lock/blockade in your case can be from:

  1. Server Security settings for Maling
  2. Security settings from firewall component or Joomla settings (?)

On your place I would check using Joomla Contact form component - and compare results,

and yes, contact with hosting support as well.


It is not a secret that certain domains (for example .ru) is top in the number of spam messages sent, so they may be blocked.

0
JS
Jens Severin
Accepted Answer
1 year ago #145244

The contact form on the same side is working well

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #145246

Hmm, so I don't have idea, becuase we don't have any php code that may lock selected domains.

BTW

Q: Have You used Contact addon or Form Builder addon, please check both.

Form builder is more flexible, and has more modern code.

0
JS
Jens Severin
Accepted Answer
1 year ago #145248

Contact addon for the normal contact page, but for reservations I needed the formbuilder. Everything is working well, but If I put my .info email in the form, it says field is not filled

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #145259

Sorry, but I have no idea what it can be. Maybe that word is somehow restricted. I don't have any @info mail to make tests.

Maybe easier would be just rebuild Contact form using Form Builder addon. It will be even more flexible for your purpose.

0
JS
Jens Severin
Accepted Answer
1 year ago #145495

Could it be, that Formbuilder doesn't accept a info@name@info adress as a email adress like if you forget the @?

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #145516

In addon source code there is no @info or info tag.

0
JS
Jens Severin
Accepted Answer
1 year ago #145623

Can we change it?

0