Pagebuilder Content is Deleting When Saved - Question | JoomShaper
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Pagebuilder Content is Deleting When Saved

David Podesta

David Podesta

SP Page Builder 1 year ago

Hi

I think this is a server issue, but am hoping I can get some help as to what on the server could be causing this.

When I save a page and then close the frontend editor, all content on that page disapears.

As per usual the host doesn't want to accept any responsibility for this.

So hoping you may knowq what could cause this?

https://www.businesslawyersonline.com.au/

Import layout also doesn't work.

Thanks

David

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #145605

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

You can try to check again after adding this code inside the .htaccess file. 

# DISABLE CACHING 
<IfModule mod_headers.c>    
Header set Cache-Control "no-cache, no-store, must-revalidate"  
Header set Pragma "no-cache"    
Header set Expires 0 
</IfModule>

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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