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Politicas template Version: 2.0.0 is not working properly

Asked by Artur 2 years ago Last activity 2 years ago

Good morning. Politicas template Version: 2.0.0 is not working properly. Updates corrupt the database. Why don't you update these templates? Another template with problems.

Missing field in database: Joomla\CMS\Table\Extension extension_id.

6 replies

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Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Artur Asked this
2 years ago · edited

Hi. Another restor template that has the same problem. Why don't you fix it in your downloadable files? It's irritating every time I have to write to you with problems. Download the files from your website and install and you will see that the database is damaged. This is another package with a website.

An error has occurred.
0 Missing field in database: Joomla\CMS\Table\Extension   extension_id.

Artur Asked this
2 years ago

What php are you using?

Artur Asked this
2 years ago

I downgraded php from 8.1 to php 8.0 and it works. Please update these templates anyway. Dear joomshaper, we pay for this and expect more frequent updates of all products. We already have php 8.3 and you are still stuck on the old php8. Hold your products to a higher standard. We don't know how to approach it because Quickstart is still old and out of date. We also have to take care of our clients and make sure that the templates we use will not lose support after a year or two.

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