Politicas Template Version: 2.0.0 is Not Working Properly - Question | JoomShaper

Politicas Template Version: 2.0.0 is Not Working Properly

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Artur

Template 1 year ago

Good morning. Politicas template Version: 2.0.0 is not working properly. Updates corrupt the database. Why don't you update these templates? Another template with problems.

Missing field in database: Joomla\CMS\Table\Extension extension_id.

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #145610

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Artur
Accepted Answer
1 year ago #146060

Hi. Another restor template that has the same problem. Why don't you fix it in your downloadable files? It's irritating every time I have to write to you with problems. Download the files from your website and install and you will see that the database is damaged. This is another package with a website.

An error has occurred. 0 Missing field in database: Joomla\CMS\Table\Extension   extension_id.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146085

After fresh qucikstart installation.

https://prnt.sc/xd9O5J516wB5

After update Joomla

https://prnt.sc/JS8P2QwNakhA

No problem found.

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Artur
Accepted Answer
1 year ago #146087

What php are you using?

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Artur
Accepted Answer
1 year ago #146092

I downgraded php from 8.1 to php 8.0 and it works. Please update these templates anyway. Dear joomshaper, we pay for this and expect more frequent updates of all products. We already have php 8.3 and you are still stuck on the old php8. Hold your products to a higher standard. We don't know how to approach it because Quickstart is still old and out of date. We also have to take care of our clients and make sure that the templates we use will not lose support after a year or two.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146125

Download this package (Akeeba backup) and let me know. We will update it soon.

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Sylwia
Accepted Answer
1 year ago #146168

Który pakiet? Daj załącznik dla wszystkich, bo mi też nie działa i też potrzebuję poprawnej wersji.

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