Article Sharing - Question | JoomShaper

Article Sharing

D

diego

SP Page Builder 1 year ago

HI! I have a problem sharing articles via FB.

  1. I display the articles correctly

2)Initially when I share them on FB everything seems ok and I see the image of the article.

  1. When I publish the image of the article it disappears and the logo of my website appears in its place.

I'll send you the images to understand better.

Thank you so much, Diego

CLICK HERE FOR SEE SCREENSHOT https://imgur.com/a/U8k0Xnz

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #145923

Hello diego

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur. Your link is not showing the image.

Best regards

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D
diego
Accepted Answer
1 year ago #146149

HI! my problem is that I can't share articles on facebook.

Here's what I do:

  1. I create the article

  2. I click on the FB icon https://imgur.com/wknp1N1

  3. Facebook takes a preview image of its choice and not that of the article https://imgur.com/undefined

  4. when I publish you don't see the image but a piece of my site's logo.

https://imgur.com/undefined

How can I solve it?

There is also a display problem under the share but for this I open another Ticket in the forum, maybe you prefer it. Please help me! Thank you so much, Diego

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D
diego
Accepted Answer
1 year ago #146406

Hi! do you have some news for me?

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D
diego
Accepted Answer
1 year ago #146869

Thank you so much for your support. I'll send you my credentials. These work 100%. In some articles I set all Open Graph, but it doesn't work. I hope I can resolve it.

Thank you so much, Diego

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #146792

Sorry, your given credentials do not match now. Please check and share again. I will help you with the issue.

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