AI Features are Not Displaying After Update - Question | JoomShaper

AI Features are Not Displaying After Update

O

oguz

SP Page Builder 1 year ago

Hi, AI features are not displaying after updating SP Page Builder. Please help me in soving this issue.

0
9 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #146181

Hi

Thanks for contacting us. Could you please keep a full site backup and reinstall the latest version of page builder?

-Regards.

0
O
oguz
Accepted Answer
1 year ago #146202

Thank you for your reply. I have already reinstalled the Page Builder extensions but nothing happened.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #146216

Sorry, but please add those missing values (keys, e-mails) again, and save changes. It should help.

0
O
oguz
Accepted Answer
1 year ago #146229

I have removed and added key and email but still nothing work.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #146247

Indeed. Weird.

We have to ask our developer.

0
O
oguz
Accepted Answer
1 year ago #146249

Ok. I have already added the credentials in hidden area

0
O
oguz
Accepted Answer
1 year ago #146371

Hi, Our site is live, your developer has made some changes in Falang component and some errors are displaying in our site. Please ask him to revert the changes if it is not the issue. We are using Falang in another of our site developed with SP Page Builder AI tools are running fine there.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #146380

Maybe he enabled Debug mode in Falang to check possible conflicts, please check its settings and disable it.


Ok, I disabled "Falang Debug query".

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #146409

It should be OK now, sorry I forgot to tell you sooner.

Just add missing keys.

0