AI features are not displaying after update - Forum | JoomShaper
Staff replied SP Page Builder

AI features are not displaying after update

Asked by oguz 2 years ago Last activity 2 years ago

Hi,
AI features are not displaying after updating SP Page Builder. Please help me in soving this issue.

7 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please keep a full site backup and reinstall the latest version of page builder?

-Regards.

oguz Asked this

Thank you for your reply. I have already reinstalled the Page Builder extensions but nothing happened.

Paul Frankowski Senior Staff

Sorry, but please add those missing values (keys, e-mails) again, and save changes.
It should help.

oguz Asked this

I have removed and added key and email but still nothing work.

Paul Frankowski Senior Staff

Indeed. Weird.

We have to ask our developer.

oguz Asked this

Ok. I have already added the credentials in hidden area

oguz Asked this

Hi,
Our site is live, your developer has made some changes in Falang component and some errors are displaying in our site. Please ask him to revert the changes if it is not the issue.
We are using Falang in another of our site developed with SP Page Builder AI tools are running fine there.

Paul Frankowski Senior Staff

Maybe he enabled Debug mode in Falang to check possible conflicts, please check its settings and disable it.


Ok, I disabled "Falang Debug query".

Paul Frankowski Senior Staff

It should be OK now, sorry I forgot to tell you sooner.

Just add missing keys.

Log in to reply.