Awaiting an answer SP Page Builder

Responsive views are not working - Joomla 5 and SPpagebuilder 5.2.5

Asked by Shari Chambers 2 years ago Last activity 2 years ago

My site loads live on a desktop version no problem, but all responsive sizes do not load- refuse to connect error.

Checked on my mobile device does not work

Used responsive tool kit on google. Site does not load.

3 replies

Rashida Rahman Staff

2 years ago

Hi there!

Thanks for reaching out to us.

Would you please explain your issue a bit more? Which error did you mean actually? I have found the top carousel is not visible in mobile device, because this section is set as hidden for smaller devices.

https://prnt.sc/jWDubDLuI2PT

Best Regards

Shari Chambers Asked this

2 years ago

Hello

Sorry - I fixed that issue, however - I have used a custom header instead of a predesigned header.
I have labled the section header and have added menu in the position. My menu shows up fine, but I do not get the mobile menu - or burger icon. You can see this in the lkink. The gold menu bar is present, but no mobile menu.

I tried to create a module - in the offcanvas position - the menu shows up with no CSS structure.

How can I add a cutom header with mobile- menu?

Rashida Rahman Staff

2 years ago

Hi,

Glad that your initial issue has been fixed:)

Please use the logo module too in your layout builder to show your logo. For left sided offcanvas menu logo position is needed as per my knowledge.

Did you check the documentation already?

https://www.joomshaper.com/documentation/helix-framework/custom-header

Best Regards

Shari Chambers Asked this

2 years ago · edited

Hello

I have used a module to present the top of the page including the logo. I do not want to use the logo on the off canvas menu.

I did add a logo in the basic settings in the template. And still, I have no mobile menu. No burger to click. No menu at all in mobile version. The breakpoint works to remove the desktop menu, but no mobile menu appears. I have followed the page you sent.
Please view the site below on your mobile device.

If this is not going to be able to be fixed, please let me know ASAP as I will have to reconstruct the header etc.

I have enabled the off canvas menu in the module position. You will see the deconstructed menu there - it has no CSS.