Hi!
The Helix Ultimate 2.0.18 screen is not displaying properly, almost as if the Joomla Debug Language were activated.
Solved
Helix Framework
The Helix Ultimate 2.0.18 screen is not displaying properly
Asked by Pablo Web Dev
2 years ago
Last activity 2 years ago
Accepted answer
Marked as the solution
Paul Frankowski Senior Staff
2 years ago
· edited
en-GB.tpl_investa.ini_UNZIP.zip
@digitalmaster, here is your lifebelt :)
unzip and use FTP to override file.
Today, I updated our Helix guide.
2 more replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us and sorry for your issue. This issue occurs when a language file is missing in the language folder. You have to check it from the path below:
Helix Ultimate folder --> Templates --> Shaper-Helix-Ultimate --> and open TemplateDetails.xml file
Check the language tag. It should be the same name in the template details file language tag and language folder file name.
If that language file is missing then you have to take it from the helix folder to here. Hope you understand.
-Regards.
Paul Frankowski Senior Staff
2 years ago
· edited
Hi Pablo,
If you have raw Helix Ultimate - just reinstall template, if other cases read tip 9. >> https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#missing-language-phrases-in-helix-after-joomla-update
I hope all is clear now.
digitalmaster
I have tried all 3 attempts listed on the troubleshooting page and still can't get this to work.
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