Hello Jordan

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur. Also, turn off multi-factor authentication to check your site.

Best regards

Hi Ofi.

Just circling back on this. I have now turned off mult-factor authentication.

Also, below is the screenshot of the site using just http://

http://fathersforfathers.org/images/Screenshot1.png

Here is the screenshot using the SSL at https:// – you can see slider dissapears:

http://fathersforfathers.org/images/Screenshot2.png

Thanks Jordan

I have logged in to your site but admin looks like this:

prnt.sc/dQrOWvZgh-Wk

Please try this solution.

Comment this line of code from .htaccess file

#Header append Content-Encoding gzip

Hi Ofi,

I commented the line of code in .htaccess with '#Header append Content-Encoding gzip'

But it didn't make a difference. And it seems to have broken the styling of the Joomla backend. I'm wondering if I put the code in the correct line? I've highlighted it in the screenshot:

Jordan

Please share your cPanel or FTP access and I will check it.

No problem and I have included the FTP credentials below.

Jordan

Sorry, I can't check your file directory. I have tried with FileZilla app.

Sorry, let me try sending each line of the FTP credentials again. I was able to connect with them again. Here it is:

Hi there,

I'm following up on how the slider fix is going?

Thank you,

Jordan

I have tried your site backup on our test server. It shows th slideshow with SSL on. Please talk to your hosting provider about this. I have shared the admin credentials in the hidden content. You can also check it.

Hi Ofi,

Whatever you did fiexed the issue with the slider dissapearing with SSL. I checked all browsers: Firefox, Safari, Chrome and the ssl works well.

Thank you! Jordan

You are welcome 😊

Please accept the answer that helped you. Finding the solution for the other users with the same issue will be easier. There is a button to accept answers after each comment.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

1. Joomla Extension Directory
2. TrustPilot

This will inspire us to improve.