Error Install SP PB - Question | JoomShaper

Error Install SP PB

AS

AKE-PIS S.A.

SP Page Builder 1 year ago

Hello, I still have problems with the correct installation of SP Page Builder Pro. Each installation or update attempt ends with a red window, as in the figure below.

How to fix it? Debug System On, Error Reporting:maximum show nothing. Clearing the cache and tmp files before reinstalling does not help either. Still red requester.

Regards Jan

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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #147548

Hi there!

Sorry for your issue.

Your given link is not accessible from my end. Kindly check the screenshot in the hidden content box.

However, what's the red window or the error statement says, actually?

Best Regards

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AS
AKE-PIS S.A.
Accepted Answer
1 year ago #147571

Hi dear, The current version of SP Page Builder Pro is in the com_sppagebuilder_pro_v5.2.6.zip format. I have a valid license for this software. You have access to my backend. Please install this extension - you will see that the installation does not end with a positive result. In the confidential zone, I provide the admin login credentials again. Sincerely, Wiesław

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AS
AKE-PIS S.A.
Accepted Answer
1 year ago #147701

Have you connected to my server? Can you give me your IP address so I can whitelist you so the Firewall doesn't block you?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #147702

Hi,

I could login this time, thanks. However, would you please lower your PHP vertion to 8.0 and check if this helps?

The error there was not visible actually, while I have tried to install SPPB latest version there. The version has now updated already. Is there any other performance issue you are facing while using SPPB, please?

Best Regards

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AS
AKE-PIS S.A.
Accepted Answer
1 year ago #147705

Hello, If you updated without SPBP error then I won't overwrite the extension just to check. Thank you for your help. Another minor issue that I can't deal with is the dropdown icons in the menu. I installed templates dedicated to J5

Best regards Wieslaw

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