Hi

Thanks for contacting us. Could you please give me a screenshot of it? And also give me your super admin access please.

-Regards.

Hi,

Not sure how to add a screenshot here, but adding super admin access in hidden content.

I have the exact same behaviour on 2 different websites.

Stéphane

Could you please check your credentials? I cant access on that.

Hi,

Sorry, credentials were correct, but on the wrong website, I have corrected it in the hidden content of previous message.

Stéphane

Could you please keep a full site backup and remake this page? And follw this link also.

https://www.joomshaper.com/documentation/helix-framework/basic

Hi,

Yes I will take care of making of full site backup, but what do you mean with "remake this page" ?

In the documentation they state :

You don’t need to add a custom page for this, rather, Helix Ultimate will show the coming soon/maintenance page once you simply turn this option on from the Helix Ultimate template option.

which is exactly what I did. And it does show the coming soon page, but doesn't show the title and text set in the helix framework... maybe something missing in the Dentro template, as even taking a console, I don't see it in the html code, so it's not somewhere hidden that I could have displayed using css.

Thanks Stéphane

Hi

Sorry for this inconvenience. I have also faced this issue when I have updated the Helix version. I will inform our DEV team about it and also add it to our bug list so that our team will solve it ASAP.

In the meanwhile, you can give me your database access so that I can forward it to our senior staff and he can solve your issue.

NOTE: Make sure you have a full site backup before making any changes.